Event Coordinator
About The Position
The Event Coordinator supports the sales department by completing administrative duties and confirmation calls to finalize event details. The role also participates in the sales process and is responsible for booking a portion of the social market. The position helps ensure the Store functions efficiently and supports the company’s goal of providing “unreasonable hospitality.” The Event Coordinator communicates with event hosts, guests, Sales and Operations teams, and management to coordinate event details, maintain accurate paperwork and contracts, and help ensure events are properly supported. The role includes additional duties as assigned.
Requirements
- Demonstrate a friendly attitude and a “You Got It” approach.
- Demonstrate good decision-making skills and communicate effectively with guests, the Sales Team, and the Management Team.
- Communicate clearly and regularly with Operations, the Sales Team, and guests.
- Clearly communicate guests’ needs to Operations and other team members.
- Have strong organizational skills.
- Have strong verbal communication skills.
- Be able to analyze basic data to support decision-making by Operations and the Sales Team.
- Be able to read and communicate in English.
Responsibilities
- Ensure each Special Events Guest’s needs are met and communicate host requests so contracts are updated accordingly.
- Respond to requests for proposals and calls for social events, converting opportunities into closed-won business.
- Conduct site tours as needed.
- Distribute paperwork promptly and accurately for pop-up parties, coordinating with management to ensure appropriate staffing.
- Provide administrative support to the Sales Department, including following up on calls, emails, and tasks with event hosts after a sale closes.
- Communicate changes to banquet event orders (BEOs) or updated signed contracts to Operations.
- Follow up on accounts receivable, collect payment information, and close remaining balances.
- Submit check requests and invoices as needed.
- Ensure Operations has the most up-to-date BEO for each event.
- Offer upsell opportunities to event hosts after a sale closes.
- Perform other duties as assigned and assist team members as needed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
