Event Coordinator

Dave & Buster's Inc.•Orland Park, IL

11d•$17 - $22

About The Position

The Event Coordinator supports the sales department by handling administrative functions that help the store operate efficiently, confirming event details, and participating in the sales process. The role also books social-market events and works with guests, the Sales Team, Management Team, and Operations to ensure event needs are communicated and fulfilled. The position may include other duties as assigned.

Requirements

Friendly demeanor and a “You Got It” attitude.
Good decision-making skills and effective communication with guests, the Sales Team, and the Management Team.
Clear and regular communication with Operations, the Sales Team, and guests.
Ability to communicate guests’ needs to Operations and other team members.
Strong organizational skills.
Strong verbal skills.
Ability to analyze basic data to support decision-making by Operations and the Sales Team.
Ability to read and communicate in English.

Responsibilities

Ensure Special Events guests’ needs are met and communicate host requests so contracts are updated.
Handle requests for proposals and calls for social events, converting them into closed business.
Conduct site tours as needed.
Distribute paperwork promptly and accurately for pop-up parties, coordinating with the Management Team to ensure appropriate staffing.
Provide administrative support to the Sales Department, including following up on calls, emails, and tasks with event hosts after a sale closes.
Communicate changes to banquet event orders (BEOs) and updated signed contracts to Operations.
Follow up on accounts receivable, collect payment information, and close remaining balances.
Submit check requests and invoices as needed.
Ensure Operations has the most up-to-date BEO for each event.
Offer upselling opportunities to event hosts after a sale closes.
Perform other duties as assigned and assist team members as needed.