Event Coordinator (On-call, Contractor)

Playbook • Miami, FL

8d • Onsite

About The Position

We are seeking an on-call Event Coordinator to provide essential support for events and maintain high hospitality standards within our Class A office building venues. This role involves day-of operational support, event setup and breakdown, guest assistance, and ensuring venue readiness. The ideal candidate is tech-savvy, adaptable, and excels in providing five-star service in fast-paced environments.

Requirements

• 2+ years of experience in venue operations, hospitality, events management, or premium guest-facing environments (e.g., hotels, conference centers, event venues, workplace hospitality).
• Proven experience delivering five-star service in high-volume or high-touch environments.
• Tech-savvy, with experience using booking, scheduling, and collaboration tools (Google Workspace, Slack, event platforms).
• Adaptable and confident learning new systems for membership and program management.

Nice To Haves

• Thrive in a dynamic environment where priorities can shift quickly.
• Remain calm and helpful when the lobby gets busy or a meeting needs a last-minute change.
• Act as the vital link that ensures guests are always supported and the building operates without friction.
• Reliable in the small things, understanding that service is built on the consistency of rituals.
• Possess the discipline to ensure the final detail is just as perfect as the first.
• Dedicated teammate who understands how their work supports the whole ecosystem.
• Stay communicative and observant, sharing insights with leads to help the entire team hone the craft of hospitality and improve the daily flow of the building.

Responsibilities

• Provide day-of operational support for events and meetings held across a variety of Class A office building venues, including large lobby event spaces, conference rooms, and outdoor patio areas.
• Support pre-event setup and post-event tear down, including space configurations, furniture placement, décor setup, and operational walkthroughs to ensure all venues consistently meet hospitality and presentation standards.
• Welcome guests upon arrival, assist with check-in, and help create a seamless onsite experience throughout events and reservations.
• Support seamless event execution through real-time coordination with AV/IT, catering, décor, music, janitorial, security, and additional operational partners throughout the event lifecycle.
• Complete AM and PM operational checklists and maintain elevated presentation standards across event spaces and common areas, including floral upkeep, lounge cleanliness, coffee and tea station setup, and general tenant-facing readiness throughout the day.
• Support oversight of fitness center operations on event days as needed while coordinating with porters and proactively identifying and reporting maintenance or service-related needs to ensure smooth daily operations across the property.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed