Courtyard

LIV HOSPITALITY LLC•Box Elder, SD

3d•$20 - $24•Onsite

About The Position

The Event Coordinator oversees group and corporate sales efforts at the property level and coordinates events from planning through execution. The role includes hosting site visits for potential guests when a contract has not been signed, showing meeting spaces and sleeping rooms, and introducing prospective guests to key property associates. The coordinator manages event logistics, including setup, budgets, registration, food and beverage service, entertainment, audio-visual equipment, special instructions, and timelines. They communicate regularly with each group’s point of contact to confirm guarantees and meal requirements, communicate changes, and obtain final approval and a signature on the Banquet Event Order (BEO). BEOs and event details are prepared in the Salesforce (Delphi) platform. The role works proactively with hotel departments, including sales, banquet management, and kitchen staff, to meet group needs and coordinate requests, schedules, and payment information. The coordinator executes events, seeks to maximize and exceed banquet revenue through upselling, prepares final invoices, and follows up with guests to confirm their needs were met and encourage future visits. This position does not require outside sales calls or prospecting. The coordinator is expected to maintain a positive, professional appearance and demeanor and become well versed in Salesforce Delphi.

Requirements

Self-starting personality.
High motivation and energy.
Must be aggressive and enjoy competition.
Excellent time management skills.
Clear, concise verbal and written communication skills.

Responsibilities

Oversee group and corporate sales efforts at the property level.
Plan and host site visits for potential guests when a contract has not been signed, including showing meeting spaces and sleeping rooms and introducing guests to key associates.
Coordinate event logistics and oversee setup, budgets, registration, food and beverage service, entertainment, audio-visual equipment, and other event details.
Communicate regularly with the group’s point of contact to finalize guarantees and meal requirements, communicate timeline or guarantee changes, and obtain final BEO approval and signature.
Prepare Banquet Event Orders in Salesforce (Delphi), including setup, audio-visual equipment, food and beverage, special instructions, timelines, and event details.
Coordinate with hotel departments, including sales, banquet management, and kitchen staff, to meet group needs and communicate requests, timelines, and payment information.
Execute and deliver events, maximize banquet revenue, and upsell.
Prepare final invoices covering applicable room rental, food and beverage, audio-visual rental, additional products or services, taxes, and fees.
Follow up with guests to confirm their needs were met and encourage future visits.
Represent the hotel with a positive, professional appearance and demeanor.
Become well versed in Salesforce Delphi.
No outside sales calls or prospecting are required.