Event Coordinator

TB ISLE RESORT LP•Aventura, FL

4d•Onsite

About The Position

The Event Coordinator assists the Events and Catering Managers with all aspects of events, including meeting prospective clients, scheduling property tours, processing event orders, and addressing other event-related matters. The role supports two to three Catering and/or Event Managers and reports directly to them. The position requires a professional demeanor appropriate for a luxury environment and the ability to provide timely, effective service to clients and customers.

Requirements

Professional demeanor appropriate for a luxury environment.
Proven organizational, interpersonal, and communication skills.
Detail-oriented, quality-focused, and resourceful, with excellent verbal and written communication skills.
Effective planning and organizational skills to manage multiple projects and meet deadlines.
Ability to effectively deal with internal and external clients.
Ability to adjust effectively to changes in work tasks or environment.
Ability to develop productive customer relationships and understand and address customers’ needs.
Ability to identify concerns and opportunities and choose an effective course of action or develop solutions.
Experience using computers and Microsoft Office programs such as Word, Excel, and Outlook.
High school diploma or GED with minimal experience in event management or a related professional area; alternatively, a two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with no work experience required.
Able to work in a fast-paced environment.
Able to sit at a desk for long periods in front of a computer screen, intermittently twist to reach equipment or supplies, and use a telephone and computer keyboard daily.
Occasionally able to lift and carry items weighing up to 50 pounds.

Nice To Haves

Prior experience in Event Management at a luxury property.
Knowledge of CI-TY.
Knowledge of the catering and events market.

Responsibilities

Assist Catering and/or Event Managers as needed.
Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner.
Schedule appointments and meet and greet prospects.
Assist managers with correspondence as required.
Respond to client and customer needs in a timely manner.
Process proposals, contracts, event orders, mailings, and related materials.
Adhere to applicable standards, policies, and procedures.
Support the daily distribution of Event Orders, reader boards, and change logs.
Communicate with third-party vendors.
Perform other duties assigned by management.