Event Coordinator

Fooda•Port Washington, WI
•$20 - $23•Onsite

About The Position

Fooda is recruiting a part-time Event Coordinator for its Chicago market. The role supports workplace food events by helping ensure smooth setup and operations, resolving customer and restaurant issues, troubleshooting technology, and maintaining a high-quality customer experience. The position is suited to someone with a hospitality or events background who enjoys customer service and working with local restaurants. Critical hours are Monday through Friday from 10:30 a.m. to 1:30 p.m.; responsibilities may span 8 a.m. to 4 p.m., depending on market needs. The expected schedule is 5–25 hours per week during regular business hours, with flexibility. Candidates must be authorized to work in the United States on a full-time basis.

Requirements

  • Strong customer-service and relationship-building skills.
  • Friendly, energetic, and comfortable interacting with people.
  • Technology savvy and comfortable in a fast-paced startup environment.
  • Resourceful and able to remain composed and find solutions under pressure.
  • Strong communication skills and ability to work independently as a self-starter.
  • Organized and detail-oriented.
  • Knowledge of the local territory and ability to travel efficiently in a personal car.
  • Available for a steady part-time schedule of 5–25 hours per week during regular business hours, with flexibility.
  • Authorized to work in the United States on a full-time basis.

Nice To Haves

  • Prior catering or serving experience is strongly preferred.
  • A Type-A personality is a plus.

Responsibilities

  • Support Fooda events onsite, including setup, teardown, cleaning equipment and site areas, problem-solving, and ensuring high-quality setup and customer experience.
  • Learn Fooda’s technology and standard operating procedures.
  • Resolve problems such as incorrect orders, late deliveries, late restaurant arrivals, and incorrect email communication.
  • Troubleshoot the point-of-sale system, onsite technology, and TV menu boards.
  • Conduct onsite Fooda promotions and provide mobile app coaching.
  • Provide real-time onsite customer service and promptly resolve consumer issues.
  • Audit restaurant event setups for consistency and quality.
  • Escalate issues to the Operations Manager when needed.

Benefits

  • Competitive wages of $20–$23 per hour.
  • 401(k) retirement savings plan with company match.
  • Long-term opportunities for advancement within Fooda.
  • Networking opportunities with local restaurants for work or career development.
  • Fulfilling and challenging work experience.
  • Free food.
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