Event Coordinator

Dave & Buster's•Humble, TX

3d•$10 - $17

About The Position

The Event Coordinator supports the sales department by completing administrative duties and confirmation calls that finalize event details. The role also participates in the sales process and books social events. The Event Coordinator works with guests, the Sales Team, Management Team, and Operations to communicate event needs, maintain accurate contracts and BEOs, and support efficient store operations. The role may also include other duties as assigned.

Requirements

Friendly, with a “You Got It” attitude.
Good decision-making skills and effective communication with guests, the Sales Team, and the Management Team.
Ability to communicate clearly and regularly with Operations, the Sales Team, and guests.
Ability to clearly communicate guests’ needs to Operations and other team members.
Strong organizational skills.
Strong verbal skills.
Ability to analyze basic data to support decision-making by Operations and the Sales Team.
Ability to read and communicate in English.

Responsibilities

Ensure Special Events guests’ needs are met and communicate host requests so contracts are updated accordingly.
Respond to requests for proposals and calls for social events and convert them into booked business.
Conduct site tours as needed.
Distribute paperwork promptly and accurately for pop-up parties, coordinating with management to ensure appropriate staffing.
Provide administrative support to the Sales Department, including following up on calls, emails, and tasks with event hosts after a sale is closed.
Communicate changes to BEOs and updated signed contracts to Operations.
Follow up on accounts receivable, collect payment information, and close remaining balances.
Submit check requests and invoices as needed.
Ensure Operations has the most up-to-date BEO for each event.
Offer upselling opportunities to event hosts after a sale is closed.
Help team members and take on other duties as assigned.