Event Coordinator

Smart City Networks Career • Washington, DC

5d • Onsite

About The Position

Smart City Networks is hiring an on-site, full-time Event Coordinator at the Walter E. Washington Convention Center in Washington, DC. The coordinator ensures clients’ technology needs are met before, during, and after events, working with show management, site teams, and major customers to support smooth and professional event execution. The role includes coordinating sales and service activities, consulting with clients about Internet and telephony needs, preparing quotes, maintaining orders, sharing event details with internal teams, handling billing and service issues, and supporting customer service staff. The position may require varied schedules, including evenings, weekends, and holidays when events are underway. Employment is contingent on passing a background check and drug screening.

Requirements

• Proficiency in Microsoft Office, especially Outlook, Word, and Excel.
• Strong organizational habits and attention to detail.
• Ability to manage multiple tasks while remaining calm and professional.
• Polished, confident presence and strong communication skills.
• Ability to learn quickly and adapt to changing needs.
• High school diploma required.
• Ability to work varied schedules based on event hours, including weekends, holidays, and evenings.
• Pass a background check and drug screening.

Nice To Haves

• Familiarity with telecom and network services.
• Bachelor’s degree preferred.
• Experience in the tradeshow or telecommunications industry.

Responsibilities

• Coordinate sales and service activities with show and site teams.
• Consult with clients to understand their Internet and telephony needs.
• Attend planning visits and pre-conference meetings.
• Research past event history and prepare detailed quotes.
• Keep orders updated in the company system and communicate changes.
• Share event details with internal teams to support smooth execution.
• Handle billing, resolve issues, and suggest additional services.
• Use proprietary software to manage customer interactions.
• Support customer service staff and respond to inquiries.
• Explain products and services clearly and confidently.
• Train junior staff and assist managers when needed.
• Prepare show site reports and collaborate across departments.
• Work varied schedules, including evenings, weekends, and holidays when required by event hours.
• Take on additional duties as needed.

Benefits

• Medical, dental, and vision insurance.
• Paid time off (PTO).
• 401(k) retirement plan.
• Short- and long-term disability coverage.
• Life and AD&D insurance.
• Tuition reimbursement.
• Employee wellness initiatives.
• Supplemental accident and critical illness coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED