Event Coordinator
About The Position
The Event Coordinator serves as the voice of the client and provides a convenient, efficient one-call/one-stop service experience intended to exceed client expectations. The role supports Convention Services and Catering Managers as they plan future conferences by troubleshooting and resolving issues, coordinating last-minute changes with operational departments, and providing attentive, courteous, and efficient assistance to clients and guests. The Events Ambassador delivers exceptional service in accordance with the hotel's Service Promises and applicable hotel and corporate standards.
Requirements
- Experience in a hotel or a related field is preferred.
- Computer knowledge and skills are preferred.
- Must be able to work flexible and sometimes long hours.
- Must be able to stand and walk for the majority of the shift.
- Must be able to exert up to 50 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects.
- Demonstrate a warm, friendly, and professional demeanor at all times.
- Possess strong communication skills and be able to listen to, understand, and respond effectively to guest and client questions or requests.
- Be flexible with scheduling when required by business demand, meetings, or training.
- Demonstrate initiative, including anticipating guest, client, and operational needs.
- Comply with hotel and corporate standards and regulations to encourage safe and efficient hotel operations.
Nice To Haves
- Experience in a hotel or a related field.
- Computer knowledge and skills.
Responsibilities
- Remain visible to the meeting professional and attendees.
- Remain accessible in person and via cellphone or radio.
- Continuously monitor and walk meeting and public spaces before, during, and after events.
- Proactively identify areas for improvement.
- Troubleshoot and resolve issues quickly.
- Facilitate last-minute changes and resolve issues with operational departments.
- Perform other duties as requested by management.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement plan with employer matching contributions
- Paid holidays
- Paid vacation
- Paid sick leave in accordance with applicable law
- Employee assistance program
- Educational opportunities and tuition reimbursement
- Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
