Event Coordinator
Dave & Buster's•Manchester, CT
•$19 - $21
About The Position
The Event Coordinator supports the sales department by completing administrative duties and confirmation calls that finalize event details. The role also participates in the sales process and helps book social events. The Event Coordinator works with guests, the Sales Team, Management Team, and Operations to communicate event needs, maintain accurate paperwork and contracts, and ensure events are properly supported. The position also includes other duties as assigned.
Requirements
- Friendly demeanor and a “You Got It” attitude.
- Good decision-making skills and effective communication with guests, the Sales Team, and the Management Team.
- Ability to communicate clearly and regularly with Operations, the Sales Team, and guests.
- Ability to communicate guests’ needs clearly to Operations and other team members.
- Strong organizational skills.
- Strong verbal skills.
- Ability to analyze basic data to support decision-making by Operations and the Sales Team.
- Ability to read and communicate in English.
Responsibilities
- Ensure the needs of Special Events guests are met and communicate host requests so contracts are updated accordingly.
- Respond to social-event requests for proposals and calls, converting them into closed-won business.
- Conduct site tours as needed.
- Distribute paperwork promptly and accurately for pop-up parties, coordinating with the management team to ensure appropriate staffing.
- Provide administrative support to the Sales Department, including following up on calls, emails, and tasks with event hosts after a sale closes.
- Communicate changes to Banquet Event Orders (BEOs) and updated signed contracts to Operations.
- Follow up on accounts receivable, collect payment information, and close remaining balances.
- Submit check requests and invoices as needed.
- Ensure Operations has the most up-to-date BEO for each event.
- Offer upsell opportunities to event hosts after a sale closes.
- Take initiative to address needs, share ideas, and assist team members as needed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
