Event Coordinator

Dave & Buster's Inc.•Greenville, SC
•$10 - $18

About The Position

The Event Coordinator supports the sales department by completing administrative work and confirmation calls that help the store operate efficiently. The role also participates in sales and books business in the social events market. The coordinator ensures guest needs and event details are communicated accurately to the Sales Team, Operations, management, and other team members, and supports events from initial inquiry through final payment.

Requirements

  • Friendly demeanor and a 'You Got It' attitude.
  • Good decision-making skills.
  • Ability to communicate effectively with guests, the Sales Team, and the Management Team.
  • Ability to communicate clearly and regularly with Operations, the Sales Team, and guests.
  • Ability to clearly communicate guests' needs to Operations and other team members.
  • Strong organizational skills.
  • Strong verbal communication skills.
  • Ability to analyze basic data to support decision-making by Operations and the Sales Team.
  • Ability to read and communicate in English.

Responsibilities

  • Ensure each special events guest's needs are met and communicate host requests so contracts are updated accurately.
  • Respond to requests for proposals and calls for social events and convert them into booked business.
  • Conduct site tours as needed.
  • Distribute paperwork promptly and accurately for pop-up parties, coordinating with management to ensure appropriate staffing.
  • Provide administrative support to the Sales Department, including following up on calls, emails, and tasks with event hosts after a sale is closed.
  • Communicate changes to banquet event orders (BEOs) and updated signed contracts to Operations.
  • Follow up on accounts receivable, collect payment information, and close out remaining balances.
  • Submit check requests and invoices as needed.
  • Ensure Operations has the most up-to-date BEO for each event.
  • Offer upsell opportunities to event hosts after a sale is closed.
  • Perform other duties as assigned and assist team members when needed.
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