Event Coordinator
About The Position
The Event Coordinator supports the sales department by completing administrative duties and confirmation calls to finalize event details. The role also participates in the sales process and books a portion of the social-event market. The Event Coordinator helps ensure the Store operates efficiently and supports the company’s commitment to “unreasonable hospitality.” The role involves working with event hosts, guests, the Sales Team, Management Team, and Operations. The Event Coordinator ensures event requests and details are communicated accurately, paperwork and contracts are current, and Operations has up-to-date event information. Other duties may be assigned; team members are expected to identify needs, share ideas, and assist colleagues as needed.
Requirements
- Friendly and demonstrates a “You Got It” attitude.
- Good decision-making skills and the ability to communicate effectively with guests, the Sales Team, and the Management Team.
- Ability to communicate clearly and regularly with Operations, the Sales Team, and guests.
- Ability to clearly communicate guest needs to Operations and other team members.
- Strong organizational skills.
- Strong verbal skills.
- Ability to analyze basic data to support decision-making by Operations and the Sales Team.
- Ability to read and communicate in English.
Responsibilities
- Ensure the needs of each special-events guest are met and communicate host requests so contracts are updated accordingly.
- Respond to requests for proposals and calls for social events, converting inquiries into booked business.
- Conduct site tours as needed.
- Distribute paperwork for pop-up parties accurately and promptly, coordinating with the management team to ensure appropriate staffing.
- Provide administrative support to the Sales Department, including following up on calls, emails, and tasks with event hosts after a sale is closed.
- Communicate changes to banquet event orders (BEOs) and updated signed contracts to Operations.
- Follow up on accounts receivable, collect payment information, and close out remaining balances.
- Submit check requests and invoices as needed.
- Ensure Operations has the most up-to-date BEO for each event.
- Offer upselling opportunities to event hosts after a sale is closed.
- Perform other duties as assigned and assist team members as needed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
