Event Attendant/Cashier

SP Plus•St Petersburg, FL
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The Event Attendant/Cashier delivers customer service, receives payment for parking services, and helps manage traffic through parking gates. The role includes customer assistance, parking-area monitoring, traffic control, and cashiering duties. Employees must arrive on time in a neat, complete uniform and maintain a clean appearance. The work may involve outdoor conditions that vary with the weather.

Requirements

  • Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one situations.
  • Ability to add and subtract two-digit numbers, multiply and divide with 10s and 100s, and perform these operations using American money.
  • Maintain a neat, clean appearance and wear a complete uniform at all times.
  • A valid state-issued driver's license, current address, and acceptable driving record are required only if expected to drive a company vehicle or conduct company business by vehicle.
  • Ability to stand, walk, and use hands to handle cash and equipment; occasionally sit and climb or balance; and occasionally lift or move up to 25 pounds.
  • Ability to work outside in varying weather conditions, including cold, rainy, snowy, harsh, hot, and humid conditions.

Responsibilities

  • Deliver quality customer service and facilitate the flow of traffic through the gate.
  • Arrive for scheduled shifts on time and in a neat, clean, complete uniform.
  • Answer customer questions courteously and direct incoming customers to available parking spaces.
  • Count vehicles on location during the shift as needed.
  • Write and issue violation warnings to tenants and visitors who violate garage policies.
  • Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
  • Help customers who have forgotten where they parked their vehicles.
  • Provide directions and share knowledge of local streets, landmarks, and freeways.
  • Control traffic at entrances and exits as needed.
  • Report accidents, suspected or observed policy violations, safety hazards, unusual occurrences, and debris or spills to the Facility or Senior Manager.
  • Count starting bank money, collect cash and/or coupons, and maintain cash security.
  • Make change and issue receipts or tickets for transactions.
  • Reconcile shift transactions against money on hand and complete the cashier shift report.
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