Event Attendant/Cashier

Metropolis Technologies•Akron, OH
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to enable checkout-free parking experiences. SP+ operates a large parking network across North America and Europe, with over 23,000 employees and more than 4,000 locations. The Event Attendant/Cashier provides customer service, collects payment for parking, and helps manage traffic flow through the gate. The role involves assisting customers, directing vehicles, monitoring parking areas, reporting unusual events or hazards, and completing cashiering and shift-reconciliation duties. Employees must maintain a neat appearance and wear a complete uniform. The work may take place outdoors in varying weather conditions.

Requirements

  • Less than high school education, or one month of related experience or training, or an equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence and effectively present information in one-on-one situations to customers and other employees.
  • Ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s, including using American currency.
  • Maintain a neat, clean appearance and wear a complete uniform.
  • A valid state-issued driver's license with a current address and acceptable driving record is required only if expected to drive a company vehicle or drive on company business.
  • Ability to meet the physical demands of regularly standing, walking, and using hands to handle cash and equipment; working outside in varying weather; occasionally sitting, climbing, or balancing; and occasionally lifting or moving up to 25 pounds.

Responsibilities

  • Receive payment from customers for parking services and facilitate traffic flow through the gate.
  • Arrive for every scheduled shift on time and in a neat, clean uniform.
  • Courteously answer customer questions and assist customers throughout their visit.
  • Direct incoming customers to available parking spaces.
  • Count vehicles on location during the shift as needed.
  • Write and issue violation warnings to tenants and visitors who violate garage policies.
  • Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
  • Assist customers who have forgotten where they parked their vehicles.
  • Provide directions and share knowledge of nearby city locations, streets, landmarks, and freeways.
  • Control traffic at entrances and exits as needed.
  • Report accidents, observed or suspected policy violations, safety hazards, and unusual occurrences to the Facility or Senior Manager.
  • Report debris, water, oil spills, and similar conditions to the Facility or Senior Manager.
  • Ensure successful customer interactions.
  • Count bank money at the beginning of the shift to verify the starting total.
  • Collect cash and/or coupons and maintain cash security.
  • Make change and issue receipts or tickets for each transaction.
  • Verify shift transactions against money on hand and complete the cashier shift report.

Benefits

  • Eligible employees may participate in medical, dental, and vision plans.
  • Flexible spending accounts.
  • Long- and short-term disability insurance.
  • Life insurance.
  • Accident insurance.
  • 401(k).
  • Paid time off.
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