Event Attendant/Cashier

SP Plus•Denver, CO

9d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company using computer vision to provide checkout-free parking experiences. The Event Attendant/Cashier provides customer service, receives payment for parking, and helps manage traffic through parking gates. The role includes directing customers to parking spaces, assisting with directions and vehicle location, patrolling parking areas, enforcing garage policies, and reporting safety concerns or unusual occurrences. Cashier duties include securing and handling cash, making change, issuing receipts or tickets, verifying shift transactions, and completing cashier reports. Employees are expected to arrive on time for scheduled shifts and maintain a neat, clean appearance in uniform. The role may require working outside in varying weather conditions. Eligible employees may participate in the company's benefits plans.

Requirements

Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively to customers and employees.
Ability to add and subtract two-digit numbers, multiply and divide with 10s and 100s, and perform these calculations using American currency.
Maintain a neat and clean appearance and wear a complete uniform.
A valid state-issued driver's license with a current address and acceptable driving record is required only if expected to drive a company vehicle or on company business.
Must be able to stand and walk regularly and use hands to handle cash and equipment; occasionally sit, climb or balance, and lift or move up to 25 pounds.
Must be able to work outside in varying weather conditions, including cold, rainy, snowy, hot, humid, and harsh conditions.

Responsibilities

Provide quality customer service and receive payment for parking services.
Facilitate traffic flow through parking gates and control traffic at entrances and exits as needed.
Arrive for scheduled shifts on time and maintain a neat, clean appearance in complete uniform.
Answer customer questions courteously and direct incoming customers to available parking spaces.
Count vehicles on location as needed.
Write and issue violation warnings to tenants and visitors who violate garage policies.
Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
Assist customers who have forgotten where they parked their vehicles.
Provide directions and share knowledge of nearby streets, landmarks, freeways, and city locations.
Report accidents, suspected or observed policy violations, safety hazards, unusual occurrences, and debris or spills to the Facility or Senior Manager.
Count bank money at the beginning of the shift to verify the starting total.
Collect cash and/or coupons and maintain cash security.
Make change and issue receipts or tickets for customer transactions.
Verify shift transactions against money on hand and complete a cashier shift report.