Event Attendant/Cashier

SP Plus•Akron, OH

9d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. It operates a parking network with more than 23,000 employees at over 4,000 locations across North America and Europe. The Event Attendant/Cashier provides customer service, accepts payment for parking, and helps manage traffic through parking gates. The role involves cashiering, directing customers, monitoring parking areas, and reporting safety or facility concerns. Employees are expected to arrive on time in a neat, clean uniform and maintain courteous, helpful interactions with customers. The position requires less than a high school education or one month of related experience, training, or an equivalent combination. Work may involve outdoor conditions ranging from cold, rain, snow, heat, and humidity. Shift availability varies by location; evening, overnight, and weekend availability may be required where applicable. A valid state-issued driver’s license with a current address and acceptable driving record is required only when driving a company vehicle or on company business is expected.

Requirements

Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence and present information effectively in one-on-one situations to customers and employees.
Ability to add and subtract two-digit numbers and multiply and divide with tens and hundreds, including using American currency.
Maintain a neat and clean appearance and wear the complete uniform at all times.
A valid state-issued driver’s license with a current address and acceptable driving record, only if expected to drive a company vehicle or on company business.
Ability to regularly stand and walk, and use hands to handle cash and equipment.
Ability to work outside in varying weather conditions, including cold, rainy, snowy, hot, and humid conditions.
Ability to occasionally sit, climb, or balance and occasionally lift and/or move up to 25 pounds.

Responsibilities

Receive payment from customers for parking services and facilitate traffic flow through the gate.
Arrive for scheduled work on time and maintain a neat, clean appearance and complete uniform.
Courteously answer customers’ questions and assist them throughout their parking experience.
Direct incoming customers to available parking spaces.
Count vehicles on location during the shift as needed.
Write and issue violation warnings to tenants and visitors who violate garage policies.
Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
Help customers who have forgotten where they parked their vehicles.
Provide directions and use knowledge of local surroundings, streets, landmarks, and freeways to inform customers.
Control traffic at entrances and exits as needed.
Report accidents, observed or suspected policy violations, safety hazards, unusual occurrences, debris, water, or oil spills to the Facility or Senior Manager.
Count bank money at the beginning of the shift to verify the starting total.
Collect cash and/or coupons and maintain cash security.
Make change and issue receipts or tickets for transactions.
Verify shift transactions against money on hand and complete a cashier shift report.