Event Attendant/Cashier
About The Position
SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. SP+ operates a parking network with more than 23,000 employees and over 4,000 locations across North America and Europe. The Event Attendant/Cashier delivers customer service, receives payments for parking services, and helps manage traffic through parking gates. The role may involve directing customers to parking spaces, patrolling parking areas, assisting customers, enforcing garage policies, and handling cash and cashier shift records. Employees are expected to arrive on time in a neat, clean uniform and to report safety hazards, unusual occurrences, and other issues to management.
Requirements
- Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence and present information effectively in one-on-one situations with customers and employees.
- Ability to add, subtract, multiply, and divide, including using units of American money.
- Maintain a neat, clean appearance and wear a complete uniform at all times.
- A valid state-issued driver’s license, current address, and acceptable driving record are required only if expected to drive a company vehicle or conduct company business by vehicle.
- Availability for second shift, third shift, and/or weekends may be required depending on location hiring needs.
Responsibilities
- Receive payment for parking services and facilitate traffic flow through the gate.
- Arrive for each scheduled shift on time and in a neat, clean uniform.
- Courteously answer customers’ questions and ensure successful customer interactions.
- Direct incoming customers to available parking spaces.
- Count vehicles at the location as needed.
- Write and issue violation warnings to tenants and visitors who violate garage policies.
- Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
- Assist customers who have forgotten where they parked their vehicles.
- Give directions and provide information about nearby locations, streets, landmarks, and freeways.
- Control traffic at entrances and exits as needed.
- Report accidents, suspected or observed policy violations, safety hazards, and unusual occurrences to the Facility or Senior Manager.
- Report debris, water, oil spills, and similar conditions to the Facility or Senior Manager.
- Count bank money at the beginning of the shift to verify the starting total.
- Collect cash and/or coupons and maintain cash security.
- Make change and issue receipts or tickets for transactions.
- Verify shift transactions against money on hand and complete the cashier shift report.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
