Event Attendant/Cashier

Metropolis Technologies•Columbus, OH

1d•Onsite

About The Position

The Event Attendant/Cashier provides customer service, collects payment for parking, and helps manage traffic through parking facility entrances and exits. The role includes directing customers to available spaces, answering questions, providing directions, and assisting customers who have forgotten where they parked. Attendants also monitor parking areas, count vehicles, issue violation warnings, and report incidents, safety hazards, unusual occurrences, or spills to management. Cashier duties include verifying the opening cash bank, collecting and securing cash or coupons, making change, issuing receipts or tickets, and reconciling transactions against money on hand at the end of the shift. The employee is expected to arrive on time in a neat, clean uniform and maintain a thorough knowledge of nearby streets, landmarks, and freeways. The work may require standing and walking outdoors in varying weather conditions, handling cash and equipment, and occasionally sitting, climbing, balancing, or lifting and moving up to 25 pounds. Availability for second or third shifts and weekends may be required depending on location needs.

Requirements

Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one situations.
Ability to perform basic arithmetic, including adding and subtracting two-digit numbers, multiplying and dividing with tens and hundreds, and using American currency.
Maintain a neat and clean appearance and wear the complete uniform at all times.
A valid state-issued driver's license with a current address and acceptable driving record is required only if expected to drive a company vehicle or on company business.
Meet the physical demands of regularly standing, walking, and using hands to handle cash and equipment; working outdoors in varying weather; and occasionally sitting, climbing or balancing, and lifting or moving up to 25 pounds.

Responsibilities

Receive payment from customers for parking services and facilitate traffic flow through the gate.
Arrive on time for scheduled workdays and maintain a neat, clean uniform.
Answer customer questions courteously and ensure successful customer interactions.
Direct incoming customers to available parking spaces.
Count vehicles on location throughout the shift as needed.
Write and issue violation warnings to tenants and visitors who violate garage policies.
Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
Assist customers who have forgotten where they parked their vehicles.
Provide directions and share knowledge of local surroundings and locations.
Control traffic at entrances and exits as needed.
Report accidents, observed or suspected policy violations, safety hazards, and unusual occurrences to the Facility or Senior Manager.
Report debris, water, oil spills, and similar conditions to the Facility or Senior Manager.
Maintain thorough knowledge of major local streets, landmarks, and freeways.
Count the bank at the beginning of the shift to verify the starting total.
Collect cash and/or coupons and maintain cash security.
Make change and issue receipts or tickets for each transaction.
Verify shift transactions against money on hand and complete the cashier shift report.