Event Associates- Seasonal, Miami FL (Onsite)

Loud and Live Inc•Miami, FL
•Onsite

About The Position

Christmas Wonderland is hiring seasonal Event Associates to support event managers wherever the site needs them each night. Associates are flexible, all-around team members who are assigned to different areas each shift and may move to another area during a shift as needs change. They report to the event manager on duty and take direction from area leads while assigned to an area. The event takes place at Tropical Park, 7900 SW 40th St., Miami, from Nov. 12, 2026, through Jan. 3, 2027. Assignments may include entry and gate operations, guest services, Photos with Santa, Wonderland Market, trolley support, site and décor checks, or running supplies and messages between areas. Evening shifts include required weekend and holiday work. Paid training takes place before opening night, and attendance is required.

Requirements

  • Able to work outdoors in all weather for the full shift.
  • Able to stand and walk for extended periods across a large outdoor site.
  • Able to lift up to 25 pounds.
  • Able to work in low light, crowds, and amplified music.
  • Available for evening shifts, including required weekends and holidays.
  • Attend required paid training before opening night.

Responsibilities

  • Report to the event manager at the start of each shift for assignment and move between areas as directed.
  • Learn basic procedures for each area well enough to step in, provide relief, or cover breaks.
  • Deliver a friendly, consistent guest experience in every area.
  • Keep assigned areas clean, stocked, safe, and show-ready.
  • Help set up before gates open and reset or close down areas at the end of the night.
  • Spot and report safety hazards, damaged décor, outages, and guest issues to the event manager by radio.
  • Follow emergency, weather, and lost-child procedures.
  • Take on other tasks as assigned to support operations.
  • Support entry and gate operations, including ticket scanning, wristbands, line management, and guest greeting.
  • Assist with guest questions, directions, lost and found, accessibility help, and lost-child protocol support.
  • Support line management and guest flow for Photos with Santa.
  • Provide vendor support and assist with gift wrap and ornament stations in Wonderland Market.
  • Provide trolley spotter relief and boarding-line support.
  • Perform site and décor touch-ups, light and décor checks, signage checks, and minor resets.
  • Move supplies, radios, and messages between areas as a runner.
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