Evening Operations Manager

Northeast Grocery•Saint Albans Town, VT

7d•$24 - $35

About The Position

Responsible for the successful operation of the store during evening hours. Oversees customer service, teammate performance, merchandising standards, store cleanliness, safety, and closing procedures. Acts as Manager on Duty (MOD) and ensures operational and service expectations are met in alignment with company standards and values.

Requirements

Must be at least 18 years of age.
Satisfactory performance reviews.
Strong communication and leadership skills.
Ability to manage others and demonstrate follow-through to achieve desired results and objectives.
Ability to work independently and take initiative during non-peak management hours.
High school diploma or equivalent.
Three years of experience in a grocery or retail environment, including supervisory responsibilities.
Available to work evenings, weekends, and holidays as required.

Nice To Haves

Familiarity with Golub Corp. operations, systems, and procedures.
College coursework or a degree in business or a related field.

Responsibilities

Provide fast, friendly, helpful, and efficient customer service.
Act as Manager on Duty during evening hours in the absence of the Store Manager or Co-Manager.
Ensure each department is appropriately staffed and operates efficiently throughout the evening.
Ensure teammates stay on task and follow proper closing procedures.
Address and resolve customer concerns, teammate issues, and operational disruptions in a timely and professional manner.
Monitor merchandising and store conditions; ensure sales floors are clean, safe, and fully stocked.
Enforce safety and sanitation standards and ensure compliance with health and safety regulations.
Support in-store promotions, seasonal transitions, and merchandising resets.
Collaborate with Team Leaders and evening teammates to maintain store appearance and product availability.
Ensure teammates follow the dress code, timekeeping procedures, and company policies.
Control shrink by adhering to loss prevention guidelines and enforcing store policies.
Use store systems and tools to manage workflows and communicate with leadership.
Perform other related duties as assigned by management and adhere to company policies and procedures.