Evening Manager

Albertsons Companies•Randolph, MA

About The Position

The Evening Manager leads store operations during evening hours, supports department teams, and helps ensure a smooth, customer-focused shopping experience in a fast-paced retail environment. The role may serve as manager-on-duty when the Store Director or Assistant Store Director is absent. It also supports the handoff between evening operations and the overnight team, including store readiness and closing procedures. The position involves supporting and coaching department managers and associates, maintaining merchandising, organization, safety, and food-safety standards, and managing labor, shrink, and inventory expectations. The Evening Manager addresses customer issues, staffing needs, and operational challenges while upholding company policies and compliance standards. Minimal travel may be required for training or business needs.

Requirements

  • Strong communication and interpersonal skills.
  • Approachable leadership style that motivates and supports team members.
  • Ability to remain calm, resourceful, and solutions-oriented under pressure.
  • Team leadership and coaching skills.
  • Operational decision-making skills.
  • Customer service excellence.
  • Problem-solving ability in a high-volume retail environment.
  • Knowledge of retail or grocery operations, merchandising standards, customer service expectations, and store processes.
  • Ability to supervise and support 10–100 associates.
  • Ability to manage multiple priorities in a fast-paced setting.
  • Ability to ensure safety, compliance, and performance standards are met.
  • Must be at least 18 years old.
  • Availability during evenings, weekends, and peak business hours.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Lead and oversee store operations during evening hours.
  • Serve as manager-on-duty when the Store Director or Assistant Store Director is absent.
  • Support, guide, and coach department managers and associates.
  • Ensure friendly, responsive, and solution-focused customer service.
  • Maintain store merchandising, organization, and safety standards.
  • Manage labor, shrink, and inventory expectations.
  • Resolve customer issues, staffing needs, and operational challenges quickly and professionally.
  • Uphold company policies, compliance standards, and food-safety procedures.
  • Support the handoff between evening operations and the overnight team, including store readiness and closing procedures.

Benefits

  • Competitive wages paid weekly.
  • Access to up to 50% of earned wages before payday through a partnership with Stream.
  • Associate discounts.
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
  • Time off, including vacation, holidays, and sick pay, subject to eligibility.
  • Training, career growth, and development.
  • Inclusive work environment.
  • Benefits may include vision, disability and life insurance, paid holidays, bereavement pay, and retirement benefits, including pension and/or 401(k) eligibility.
  • Associates in this position may be eligible for a quarterly bonus.
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