Evening Assistant Manager

Sweetwaters Coffee & Tea•Ann Arbor, MI

83d•$45,000 - $47,000•Onsite

About The Position

Sweetwaters Coffee & Tea is a strong, growing coffeehouse brand founded over 30 years ago in Ann Arbor, Michigan. We are a woman owned and led company focused on providing globally inspired beverages & an excellent guest experience. With over 35 locations open, Sweetwaters continues to grow across the nation and we are looking for strong, smart leaders to expand with us. This Sweetwaters is located inside of the busy University of Michigan Student Union. The Evening Assistant Manager is a preferably a full-time 40+ hours/week role (4:00 PM–12:15 AM, 5 days a week, with either Saturday or Sunday availability). A minimum of 25-40 hours is required. Our Purpose: To bring people enjoyment through creative, extraordinary & attainable luxuries within our cafes. We are driven to: Communicate to build strong relationships. Create a contagiously fun environment for staff & guests. Be passionate about seriously great drinks, foods & service. Pursue profits as a measure of success & path for growth.

Requirements

Excellent communication skills, both verbal and written.
Enjoys working with people, able to multi-task, and enjoys working in a busy, fast-paced environment.
Strong guest service skills, friendly, accurate, and efficient.
Passionate about preparing excellent beverages, pastries, desserts, and savory foods.
Strong work ethic, driven, and detail oriented.
Fun attitude about work and life, loves to laugh, and desires to create a positive team environment.
Flexible availability with a minimum of 30 hours/week.
Must be available nights and weekends.
High school or equivalent.
Able to use Microsoft Office Word and Excel.
2 years of supervisory or shift lead experience

Nice To Haves

ServSafe certified preferred

Responsibilities

Build sales through excellent product execution, guest service, and team management.
Assists in managing and training the team to attain sales goals.
Assists in the managing daily operations, guest service, training, product quality, merchandising, cleanliness, and food safety.
Maintain Sweetwaters brand standards.
Supports GM in reviewing, preparing, and submitting orders, inventory, scheduling, and payroll.
Supports GM in marketing events.

Benefits

401(k) matching
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Retirement match after two years.
Parking pass to a UM lot (five minute walking distance); convenient bus route access as well.
Opportunity for professional and financial advancement in our growing company.
Brewed coffees, teas, and Cold Brew coffee are a perk during shifts!