Evaluation Coordinator

More Than Words • Boston, MA

1d • Hybrid

About The Position

More Than Words (MTW) is a nonprofit social enterprise that empowers youth who are in the foster care system, court involved, homeless, or out of school to take charge of their lives by taking charge of a business. By working as a team to manage their own retail and online used book business and community space, youth develop the employment skills, leadership, and self-confidence they need to successfully transition to adulthood. MTW is an exemplary organization that has continually held up a mirror to identify areas for improvement and accountability; that ethic is part of the culture and fabric of MTW and it extends to our commitment to ensure our staff and board reflect the racial and ethnic diversity and lived experiences of the young adults we are privileged to serve. People of color are highly encouraged to apply. MTW seeks a creative, highly motivated, and detail-oriented Evaluation & Learning Coordinator to support our Evaluation and Learning Department. This position provides a hands-on, real-world opportunity to learn the basics of database quality assurance and data visualization. The Evaluation & Learning Coordinator will support regular reviews for quality and accuracy of the data in MTW’s youth-data system, complete routine analysis to present data to the team of young adults and staff and learn to apply the basic principles of database management. The Evaluation & Learning Coordinator will report directly to the Evaluation Manager.

Requirements

• Must have a GED or High School diploma
• Must be at least 21 years of age
• Must have transitioned from MTW at least 2 years prior to apply for this position
• Must be a high-energy person who enjoys learning new technology, paying close attention to detail, and providing great customer-service to others in supporting them to get their data into our systems
• At least 1+ years of experience in working with data programs (e.g. Excel, electronic databases, etc.) and a demonstrated ability to learn new technology
• Have demonstrated experience in customer service or jobs that require attention to detail and written communication
• Must be consistently moving towards educational outcomes
• You must be able to follow through on commitments
• Must be able to regularly lift boxes weighing approximately 25 lbs

Responsibilities

• Complete daily audits of the prior day’s “Daily Shift Reports” to ensure that daily data entry is up-to-date and accurate within our Youth Data System (Salesforce)
• Complete monthly audits of department-level data to ensure data entered on a monthly-basis is accurate and up-to-date.
• Use data collected during the week to create weekly “SPIF Slides,” highlighting youth with outstanding data and showing the team how they performed in the past week.
• Act as an ambassador between the Evaluation & Learning Department and the youth team; helping us think through engaging ways to collect feedback data from youth.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED