Social Services Evaluation & Training Coordinator

The Salvation Army USA Central Territory • Wauwatosa, WI

2d • Hybrid

About The Position

The Social Services Evaluation & Training Coordinator will provide consultative support and program evaluation activities to social services programming throughout the Wisconsin & Upper Michigan Division in coordination with the Executive Director of Social Services. Provide leadership to Division wide Social Services training initiatives.

Requirements

• Bachelor’s Degree in Social Services, Psychology, or other human services discipline.
• Five years in a social services environment, with direct service, and training experience.
• Valid Wisconsin driver’s license with clearance to drive from TSA insurance.

Nice To Haves

• Master’s preferred.

Responsibilities

• Oversee Divisional training initiatives, including the Continuing Professional Development Program and conflict resolution training.
• Plan, coordinate, and facilitate monthly educational webinar training sessions to support program needs and personnel development.
• Oversee the implementation of the Territorial Caseworker Certification program (CCP) for new Social Services employees, including registration, status reporting, and evaluation of submitted final exam.
• Serve as the primary trainer for Divisionally hosted (virtual and/or in-person) instructor-led Safe from Harm trainings.
• Serve as a team leader to the Divisional Social Services Conference planning, including participation with the planning committee, support to overall planning and execution, coordination of presenters and workshops.
• Develop and track metrics to evaluate training effectiveness through assessments, surveys, and feedback. Offer suggestions to add new or modify training content or delivery.
• Participate in Social Services program evaluations of basic social services and other programs throughout the division, as assigned, and guided by the National Social Services Standards.
• Serve as the lead evaluator, as assigned, guiding the evaluation process and preparation of the evaluation report.
• Assist the Corps in constructively responding to recommendations from the evaluation through the development of corrective action plans.
• Participate in consultation visits with assigned sites supporting the review of action plans, and identify/address support need related to areas of responsibility.
• Provide direction and support to the Social Services Administrative Coordinator for administrative tasks associated with areas of responsibility.

Benefits

• Competitive Salary
• Flexible schedules
• Casual dress environment
• Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
• Tuition reimbursement
• Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
• Insurance benefits: excellent health, dental, vision, life, disability
• Discounts available for pet insurance, auto insurance, and home insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees