Social Services Coordinator

ChesPenn Health Services•Chester, PA

13h•Onsite

About The Position

Assists the patients of the organization to overcome seriocomic barriers to achieving their health and wellness goals. Ensures access to quality healthcare for all individuals by facilitating access to community resources, referral services and life skill education for patients and their support systems.

Requirements

Associate degree in social services
Two (2) or more years in social services or related field
Knowledge of community resources relevant to social detriments of health
Strong verbal communication skills, including excellent active listening skills
Excellent written communication skills
Ability to work harmoniously as part of a health care team
Ability to meet approved minimal physical and medical standards

Nice To Haves

Bachelor’s degree a plus
Fluency in Spanish is a plus

Responsibilities

Provide individual and family supportive counseling and referral to help improve personal and social functioning and resolve emotional and psychological problems
Provide advocacy assistance in obtaining necessary services
Partners with the Community Health Educator and other agency representatives to identify and work to address unmet community needs
Partner with community agencies to facilitate mutual referrals.
Provide documentation in a timely manner according to department standards
Model skillful, supportive, strengths-based interactions with patients and co-workers
Maintain confidentiality of information about patients and their families
Perform other duties as directed by supervisor
Document all patient contacts, case updates, and referrals according to established protocol and standards
Maintain statistical data necessary for reporting requirements
Track appointment compliance for care-managed patients who have missed appointments, and document outcomes
Prepare reports and audits requested by supervisor