ETQ Administrator & Quality Analyst

MacLean Power Systems•Fort Mill, SC

108d

About The Position

The ETQ Administrator & Quality Data Analyst administers, configures, supports, enhances, and continuously improves the organization’s ETQ Reliance/ETQ Octave Management System. The role is the primary technical and functional expert for ETQ and is responsible for system reliability, data integrity, user adoption, and alignment with business and regulatory requirements. The position also leads quality data analytics initiatives, develops business intelligence solutions, and creates reporting tools to support data-driven decisions across Quality Operations. It works with Information Technology and business stakeholders on system integrations and on dashboards, databases, Power BI reports, Power Apps, and automated workflows that improve organizational performance. The role supports digital transformation, quality process standardization across facilities and business units, and continuous improvement of system and business workflows. The position is based within MacLean Power Systems, a manufacturer serving the electric utility, telecommunications, and civil markets. The company describes a workplace focused on respect, openness, collaboration, personal growth, and entrepreneurship, and has an Environmental, Health & Safety Mission Zero initiative.

Requirements

Bachelor’s degree in computer science, information systems, data analytics, or engineering.
3–7+ years of experience with programming, database development, and administration.
Experience developing Power BI reports and dashboards.
Knowledge of ETQ Reliance/ETQ Octave administration and configuration.
Power BI report development and data visualization skills.
Power Apps application development skills.
Power Automate workflow development skills.
SQL and database management skills.
Data modeling and analytics skills.
Knowledge of system integration and API concepts.
Knowledge of Microsoft 365 applications and SharePoint.
Knowledge of data governance and quality management principles.
Strong analytical and problem-solving skills.
Ability to translate business requirements into technical solutions.
Strong project management and organizational skills.

Nice To Haves

Experience with ETQ/Octave Reliance is strongly preferred.
Experience supporting Quality Management Systems in manufacturing environments is preferred.
Experience with Power Apps and Power Automate is preferred.
Experience with database administration, SQL, reporting tools, and business intelligence platforms is preferred.

Responsibilities

Serve as the primary administrator for the ETQ Quality Management System.
Configure and maintain system applications, workflows, forms, fields, business rules, permissions, security roles, and notifications.
Establish and manage locations, departments, user access, organizational structures, and application configurations.
Monitor system performance and troubleshoot user issues.
Coordinate software updates, upgrades, testing, and implementation activities.
Administer development, testing, validation, and production environments.
Develop and maintain system documentation, validation records, and configuration standards.
Ensure system compliance with quality, regulatory, cybersecurity, and data governance requirements.
Support onboarding, training, and user adoption initiatives across the organization.
Manage vendor relationships and coordinate support activities with ETQ/Octave representatives.
Design, configure, and implement enhancements that improve workflow efficiency and user experience.
Develop applications, forms, workflows, dashboards, and automation solutions within ETQ.
Lead system improvement projects and implementation of new functionality.
Support integrations between ETQ and enterprise systems, including JDE, SharePoint, Microsoft Power Platform, Salesforce, and other business applications.
Develop, maintain, and control procedures, work instructions, standards, templates, and user guides related to ETQ and associated quality systems.
Establish and maintain governance documents for system administration, security, user access, data management, change management, and system validation.
Keep system documentation current, accurate, and aligned with organizational and regulatory requirements.
Develop and maintain enterprise quality metrics, reports, and dashboards.
Create automated reporting solutions for operational and strategic decision-making.
Analyze large datasets to identify trends, risks, recurring issues, and improvement opportunities.
Support KPI development and monitoring for customer complaints, CAPA effectiveness, supplier performance, audit results, training compliance, quality cost metrics, and operational performance indicators.
Design and deploy Power Apps to improve business processes and user workflows.
Manage data mapping, interface requirements, validation, and testing activities.
Ensure effective communication and data exchange between systems.
Identify opportunities to improve data visibility, workflow efficiency, and system effectiveness.
Apply problem-solving methodologies to resolve system and process issues.
Support digital transformation and automation initiatives.
Assist in standardizing quality processes across multiple facilities and business units.