ETF Transformation Lead

U.S. Bank•Boston, MA
•$148,495 - $174,700

About The Position

The ETF Transformation Lead directs ETF operations and drives the transformation of end-to-end ETF lifecycle processes. The role applies deep primary-market expertise in creation and redemption, baskets, authorized participant interactions, and settlement, including NSCC and DTC infrastructure. The lead is accountable for high-volume daily operations, ensuring deadlines and service-level agreements are met, maintaining strong control frameworks, and ensuring compliance with procedures and audit and risk requirements. The role also drives root-cause analysis and sustainable remediation, partners with Technology to advance automation and scalability and reduce manual dependencies, develops and motivates the team through succession planning, backup coverage, and cross-training, and communicates clearly with senior management, clients, and counterparties.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • Typically eight or more years of relevant experience.

Nice To Haves

  • Thorough knowledge of ETF lifecycle processes, including creation and redemption, baskets, authorized participants, and settlements, as well as related market infrastructure such as NSCC and DTC.
  • Understanding of applicable Federal and State laws and regulations.
  • Experience in ETF operations, custody, asset servicing, or securities operations.
  • Good organizational, managerial, and project management skills.
  • Well-developed customer relations skills.
  • Excellent interpersonal, verbal, and written communication skills.
  • Excellent supervisory and management skills.
  • Ability to manage multiple tasks.

Responsibilities

  • Direct ETF operations and transform end-to-end ETF lifecycle processes.
  • Oversee high-volume daily operations and ensure deadlines and service-level agreements are met.
  • Maintain supervisory controls and dual-approval frameworks.
  • Ensure compliance with procedures and audit and risk requirements.
  • Drive root-cause analysis and sustainable remediation.
  • Partner with Technology to advance automation and scalability and reduce manual dependencies.
  • Develop and motivate the team through succession planning, backup coverage, and cross-training.
  • Foster accountability and continuous improvement.
  • Communicate with senior management, clients, and counterparties.

Benefits

  • Healthcare coverage, including medical, dental, and vision.
  • Basic term and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation of two to five weeks, depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
  • Incentive and recognition programs.
  • Equity stock purchase.
  • Pension.
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