Estimator QQP

Quality Quick Print•Aberdeen, SD

3d•Onsite

About The Position

The Estimator functions as an estimator and working team leader, partnering with the production supervisor to oversee, coordinate, and direct projects through the department so they meet the specifications identified in each quote. Information from the production floor informs the theory and calculations used to estimate projects, while estimates are communicated to the production supervisor and team during project leadership. The role prepares accurate, profitable quotes for the sales team while considering project requirements, customer expectations, and market pressures. It also supports customer service, sales, and production teams with project advice, production guidance, training, and ideas to improve sales, efficiency, and productivity. The position works in a manufacturing facility and has supervisory responsibilities, including supporting employee safety, training and development, performance management, and resolution of workplace concerns.

Requirements

Excellent customer service skills.
Excellent oral and written communication skills.
Excellent organizational skills.
Deep technical understanding of the company’s products, services, and production capabilities.
Ability to operate standard office and copy center equipment.
Ability to perform basic math functions.
Flexibility.
Proven leadership skills.
Ability to work well with a diverse group of people.
Ability to follow through effectively.
Ability to manage multiple projects simultaneously.
Ability to handle a high volume of work under pressure.
Working knowledge of Adobe Suite programs.
Bachelor’s degree from a four-year college or university, one or two years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to present information effectively and respond to questions from groups of managers, clients, customers, and the general public.
Ability to perform basic arithmetic, calculate discounts, interest, and percentages, and apply basic algebra.
Ability to use common-sense reasoning to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Ability to sit and/or stand for extended periods, occasionally bend, stoop, or kneel, use hands and arms to type, reach, handle, or feel, frequently lift or move up to 10 pounds, and occasionally lift or move up to 25 pounds.

Responsibilities

Prepare accurate and precise quotes for the sales team, considering job requirements, customer expectations, and market pressures to formulate profitable quotes.
Provide prompt and courteous service to customer service representatives and production team members in person and by telephone while communicating about project leadership and quoting.
Work with the production supervisor to provide feedback on employee performance and job flow as they relate to executing live jobs to quoted expectations.
Coordinate pre-production meetings with Graphics/Prepress, QQP production, and customer service when applicable.
Determine the end use of customer projects and advise team members on suitable QQP services, solutions, and production approaches.
Support QQP sales and customer service team members with ideas to boost sales.
Support the QQP production supervisor and production employees with ideas to improve efficiency and productivity.
Communicate information on layout and production techniques needed to meet quoted job specifications.
Provide hands-on training and support to production employees as a team lead to improve productivity.
Monitor job progress and communicate concerns to the production supervisor.
Provide departmental leadership to help manage production employees and meet job element deadlines for profitability.
Work collaboratively with coworkers and other departments.
Perform other assigned duties necessary to achieve company and department goals.
Carry out supervisory responsibilities in accordance with company policies and applicable law, including employee safety and well-being, training and development, performance appraisals and management, addressing complaints, and resolving problems.