Estimator QQP

MIDSTATES INC•Aberdeen, SD

3d•Onsite

About The Position

The Estimator functions as an estimator and working team leader, partnering with the production supervisor to oversee, coordinate, and direct projects through the department in line with quoted specifications. The role uses information from the production floor to inform estimating theories and calculations, and communicates estimates and production requirements to the production supervisor and team while leading projects. The position provides accurate, profitable quotes that account for job requirements, customer expectations, and market pressures. It supports customer service, sales, and production teams through project coordination, technical guidance, hands-on training, and leadership. The role is based in a manufacturing facility, with exposure to large equipment, noise, and materials used in printing.

Requirements

Excellent customer service skills.
Excellent oral and written communication skills.
Excellent organizational skills.
Deep technical understanding of the company’s products, services, and production capabilities.
Ability to operate standard office and copy center equipment.
Ability to perform basic math functions, including calculations involving discounts, interest, percentages, and basic algebra.
Flexibility.
Proven leadership skills.
Ability to work well with a diverse group of people.
Ability to follow through effectively.
Ability to manage multiple projects simultaneously.
Ability to handle a high volume of work under pressure.
Working knowledge of Adobe Suite programs.
Bachelor’s degree from a four-year college or university, one or two years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations, and to present information and respond to questions from managers, clients, customers, and the public.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Ability to sit and/or stand for extended periods, occasionally bend, stoop, or kneel, use hands and arms to type, reach, handle, or feel, frequently lift or move up to 10 pounds, and occasionally lift or move up to 25 pounds.

Responsibilities

Provide accurate and precise quotes to the sales team, considering job requirements, customer expectations, and market pressures.
Provide prompt, courteous service to customer service representatives and production team members in person and by telephone.
Work with the production supervisor to provide feedback on employee performance and job flow during live jobs.
Coordinate pre-production meetings with Graphics/Prepress, QQP production, and customer service when applicable.
Determine the end use of customer projects and advise team members on suitable QQP services and solutions.
Support sales and customer service team members with ideas to boost sales.
Support the production supervisor and production employees with ideas to improve efficiency and productivity.
Communicate layout and production techniques needed to meet quoted job specifications.
Provide hands-on training and support to production team members to increase productivity.
Monitor job progress and communicate concerns to the production supervisor.
Provide departmental leadership to help manage production employees and meet job element deadlines for profitability.
Work collaboratively with coworkers and other departments.
Perform other assigned duties necessary to achieve company and department goals.
Carry out supervisory responsibilities, including supporting employee safety and well-being, training and development, performance appraisals and management, and addressing complaints and resolving problems.