Esthetician - Eden Roc Miami Beach

Arch Amenities Group•Miami Beach, FL

24d

About The Position

The Esthetician provides cosmetic services, including facials, waxing, and body treatments, at Eden Roc Miami Beach. The role delivers the Arch Amenities Group guest experience by following company policies, brand standards, service guidelines, and applicable licensing requirements. Treatments are tailored to guests’ current skin conditions, with contraindications assessed before service. The Esthetician also supports guests through professional answers, product recommendations, and suggestions for other spa treatments. The position includes maintaining product knowledge and explaining product ingredients and benefits; keeping equipment and work areas clean, disinfected, and properly set; maintaining client cards and treatment notes when appropriate; and completing side work, attending meetings and professional training, and reporting incidents or accidents to management. The employee must work the assigned schedule and arrive and depart on time. Availability may include nights, weekends, and holidays when the facility is open. This is a non-exempt role. Work conditions may include exposure to odors, fumes, and vibrations. The position involves frequent stationary work and hand/finger use, occasional stooping, kneeling, or crouching and lifting or carrying up to 50 pounds, and the physical abilities and tools described in the posting.

Requirements

High school diploma or GED.
Valid state esthetics license or other credentials required by the state.
Previous esthetic experience.
Customer service experience, preferably in a spa.
Ability to build rapport with guests and explain treatments and services.
Excellent customer service skills and work ethic.
Ability to work efficiently, stay organized, and handle multiple duties simultaneously.
Energetic, enthusiastic, and motivational approach.
Professional manner, discretion, and appearance.
Good verbal and written skills.
Strong team-player skills.
Comfort with recommending products.
Availability when the facility is open, which may include nights, weekends, and holidays.
Ability to exert up to 20 pounds of force frequently and occasionally lift or move up to 25 pounds.
Ability to balance, kneel, crouch, reach, stand, walk, push, pull, lift, finger, grasp, use tactile sense, perform repetitive motions, see, hear, talk, and maintain visual acuity.

Responsibilities

Provide facials, waxing, and body services according to established service guidelines and guest expectations.
Customize treatments based on guests’ present skin conditions and assess contraindications that could prevent a service.
Perform menu treatments within current licensure and use universal precautions.
Meet guests’ needs throughout services, answer questions professionally, recommend home-use products, and suggest other beneficial spa treatments.
Maintain strong knowledge of spa services and products, including product ingredients and benefits.
Begin and end treatments on time and work the assigned schedule punctually.
Clean and disinfect equipment daily, and keep work areas clean and set according to procedures.
Inform the Spa Director or other management personnel about product needs.
Create and maintain client cards and treatment notes when appropriate.
Complete assigned side work and attend scheduled meetings and professional training.
Report incidents or accidents to a member of the management team.
Follow Arch Amenities Group policies, mission and values, standards, expectations, and brand standards.
Perform other duties as assigned.