ESS Technology Specialist 3 (Tech Specialist 3)

M.C. Dean, Inc•Tysons, VA

3d•Onsite

About The Position

M.C. Dean is seeking an ESS Technology Specialist 3 to join their Security and Electronic Systems (SES) business unit. This role involves designing, engineering, integrating, operating, and maintaining electronic security services, including intrusion detection, access control, biometric authentication, video surveillance, audio visual, IT systems, perimeter defense, and command and control systems for federal, local, and commercial customers. The position requires a willingness and ability to respond to site issues as a priority and work with various project teams, clients, and internal representatives.

Requirements

High School Diploma with 10+ years of experience with installation, troubleshooting and/or testing of electronic security systems or Associates with 8+ years of experience or Bachelor's Degree with 5+ years experience or Master's Degree with 3+ years experience
System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions.
Fluency with Windows Server operating systems, including server builds, Active Directory configuration including Group Policy Objects (GPOs), systems administration, troubleshooting, and extensive experience with Windows Server Roles and Features.
Experience with ancillary technologies for Windows Server including Hyper-V virtualization, storage management, and server failover and clustering.
Strong foundational networking skills for Layer 2 / 3 in a Cisco or Juniper environment, firewall exception rules and access control list (ACL) creation and management.
Familiarity with DISA STIGs, ACAS vulnerability scanning, and general Cybersecurity principles.
Knowledge of basic cabling types used for communication and security systems as well as basics of electronics technology.
Ability to read and interpret engineering drawings.
Ability to understand SOP and SOW documentation.
Excellent oral and written communication skills.
Ability to coordinate with field personnel and/or engineering team to resolve any potential installation issues.
Ability to perform all duties with minimal direct supervision.
Exposure to computer screens for an extended period of time.
Sitting for extended periods of time.
Reach by extending hands or arms in any direction.
Finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
Listen to and understand information and ideas presented through spoken words and sentences.
Communicate information and ideas in speaking so others will understand.
Read and understand information and ideas presented in writing.
Apply general rules to specific problems to produce answers that make sense.
Identify and understand the speech of another person.

Nice To Haves

Vendor certifications for electronic systems preferred.

Responsibilities

Troubleshoot a wide variety of technical issues in the field.
Respond to site issues as a priority and work with a wide variety of project teams, clients, and internal representatives.
Perform system builds, Active Directory configuration including Group Policy Objects (GPOs), systems administration, troubleshooting, and extensive experience with Windows Server Roles and Features.
Database administration in a SQL Server environment including use of Management Studio.
Manage ancillary technologies for Windows Server including Hyper-V virtualization, storage management, and server failover and clustering.
Analyze system performance, troubleshoot system performance issues, resolve system problems, and recommend improvements.
Utilize strong foundational networking skills for Layer 2 / 3 in a Cisco or Juniper environment, firewall exception rules and access control list (ACL) creation and management.
Work with design engineers and system administrators.
Work directly with end user representatives in a professional setting.
Produce system documentation including system logicals and information flow diagrams in Visio; hardware / software lists in Excel; and generate SOPs and other documentation in MS Word.
Provide basic system training for users and other system support personnel.
Conduct in-depth research and evaluate the research of Technical Specialists to evaluate existing and future systems.
Provide onsite system support including post-deployment support.
Read and interpret engineering drawings and work as part of a design engineering team.
Understand SOP and SOW documentation.
Maintain enterprise and Cloud lab environments.
Interface with internal and external customers demonstrating excellent oral and written communication skills.
Conduct research and development of entire systems and analyze all interoperability and constructability scenarios.
Read engineering designs, schematics, and Statements of Work (SOWs).
Coordinate with field personnel and/or engineering team to resolve any potential installation issues.
Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site.
Conduct research and development on new system manufacturers including Access Control Systems (ACS), Intrusion Detection Systems (IDS), and Closed Circuit Television (CCTV) systems as well as underlying support infrastructure (server technology, PC hardware, LAN/WAN technologies, firewalls, IDS/IPS, etc.).
Perform all duties with minimal direct supervision.