Esports Player Manager (LoL) and Lab Assistant - PCSS - 2026/2027 (SHU Students Only)

Seton Hall University, New Jersey•South Orange, NJ

2d•Onsite

About The Position

PC Support Services is looking for a dedicated, passionate student with moderate technology experience to serve in a dual role as both a Player Manager for Seton Hall’s Esports Team and the Lab Consultant for our Esports Lab. This role supports the League of Legends team in developing and executing practices, scrimmages, and VOD reviews, while also ensuring the "everyday" functioning of the Esports Lab by providing excellent customer service, technology assistance, and facility preparation.

Requirements

Must be a current Seton Hall student
Basic knowledge of Windows operating systems, MS Office.
Knowledge of SPSS and other software used on the SHU campus is also useful.
Possess an understanding of Esports ecosystem (games, platforms, peripheral devices, esports and gaming trends, etc.)
A strong working knowledge of Discord as this will be the primary form of communication.
Basic knowledge of popular social media platforms social media and Esports channels/sites
Familiarity working with database applications and querying information.
Be a creative and detail oriented individual, capable of working collaboratively and taking initiative.
Possess strong written and verbal communication skills, along with proficient organizational and problem-solving skills.
Possess past customer service experience.
Must have a basic knowledge of computer games, be qualified in resolving basic technology and gaming issues.
Must also be familiar with standard software and hardware.

Responsibilities

Assisting with the design and execution of practice and game calendars
Search for scrimmages for the League of Legends Team
Schedule Practices and VOD Reviews
Be present to record practice/scrimmages
Assist in try-outs, recording data for coaches
Ensure players are online and on time for matches and practices.
Game-Day prep: ensuring PC’s are ready (updated and optimized)
Assist in managing ULoL and EGF Schedules
Complete other manager projects as assigned
Esports Lab Consultant provides excellent customer service, technology assistance, and facility preparation for instruction, gaming, coaching, and collaboration.
Interacts with lab patrons and aids end-users by answering questions and troubleshooting technical issues.
Prepares lab for games/classroom instructions as requested, is willing to open/close the facility, and has the availability to work nights and weekends.