Esports Media Consultant and Lab Assistant - PCSS 2026-2027 (Seton Hall Students Only)

Seton Hall University, New Jersey•South Orange, NJ

1d•Onsite

About The Position

PC Support Services is seeking a creative, marketing-savvy student with moderate technology experience to fill a dual role as a Social Media Consultant for Seton Hall’s Esports Team and the Lab Consultant for our Esports Lab. This position involves supporting Esports teams with outreach and promotional campaigns, managing social media content, and ensuring the smooth operation of the Esports Lab.

Requirements

Must be a current Seton Hall student
Basic knowledge of Windows operating systems, MS Office.
Knowledge of SPSS and other software used on the SHU campus is also useful.
Possess an understanding of Esports eco system (games, platforms, peripheral devices, esports and gaming trends, etc.).
Basic knowledge of popular social media platforms social media and Esports channels/sites.
Should possess some basic photo-editing and video-editing skills.
Familiarity working with database applications and querying information.
Be a creative and detail-oriented individual, capable of working collaboratively and taking initiative.
Possess strong written and verbal communication skills, along with proficient organizational and problem-solving skills.
Possess past customer service experience.

Responsibilities

Support the E-Sports teams to develop and implement outreach and promotional campaigns to boost brand engagement.
Assisting with the design and execution of social media campaigns.
Submit events onto SHU Planner.
Promote events.
Report SHU Esports news (updates, upcoming matches, and post-match game score, highlights, etc.).
Work as a member of a team to create social media posts and promote community engagement across social media accounts (Twitter, YouTube, Twitch, Facebook, IG, etc.).
Track social media engagement to identify high-performing ideas and campaigns for scalability.
Support esports teams at live and online events via graphics and posts.
Take pictures and record videos during matches and other events to be developed into content for social media sites.
Complete other digital media projects as assigned.
Support “everyday” functioning of Esports Lab.
Esports Lab Consultant provides excellent customer service, technology assistance, and facility preparation for instruction, gaming, coaching, and collaboration.
Interacts with lab patrons and aids end-users by answering questions and troubleshooting technical issues.
Prepares lab for games/classroom instructions as requested, is willing to open/close the facility, and has the availability to work nights and weekends.
Must have a basic knowledge of computer games, be qualified in resolving basic technology and gaming issues.
Must also be familiar with standard software and hardware.