Esports Player Manager (RL) and Lab Assistant - PCSS - 2026/2027

Seton Hall University, New Jersey•South Orange, NJ

2d•Onsite

About The Position

PC Support Services is looking for a dedicated, passionate student with moderate technology experience to serve in a dual role as both a Player Manager for Seton Hall’s Esports Team and the Lab Consultant for our Esports Lab. This position involves supporting the Rocket League team with practices, scrimmages, and VOD reviews, as well as ensuring the everyday functioning of the Esports Lab by providing customer service, technical assistance, and facility preparation.

Requirements

Must be a current Seton Hall student.
Basic knowledge of Windows operating systems, MS Office.
Knowledge of SPSS and other software used on the SHU campus is also useful.
Possess an understanding of Esports ecosystem (games, platforms, peripheral devices, esports and gaming trends, etc.).
A strong working knowledge of Discord as this will be the primary form of communication.
Basic knowledge of popular social media platforms social media and Esports channels/sites.
Familiarity working with database applications and querying information.
Be a creative and detail oriented individual, capable of working collaboratively and taking initiative.
Possess strong written and verbal communication skills, along with proficient organizational and problem-solving skills.
Possess past customer service experience.

Responsibilities

Support the Rocket League team to develop and practices, scrimmages, VOD reviews.
Assisting with the design and execution of practice and game calendars.
Search for scrimmages for the Rocket League Team.
Schedule Practices and VOD Reviews.
Be present to record practice/scrimmages.
Assist in try-outs, recording data for coaches.
Assist in managing CRL/EGF/Show match Schedules.
Ensure players are online and on time for matches and practices.
Game-Day prep: ensuring PCs are ready (updated and optimized).
Complete other manager projects as assigned.
Support “everyday” functioning of Esports Lab.
Esports Lab Consultant provides excellent customer service, technology assistance, and facility preparation for instruction, gaming, coaching, and collaboration.
Interacts with lab patrons and aids end-users by answering questions and troubleshooting technical issues.
Prepares lab for games/classroom instructions as requested, is willing to open/close the facility, and has the availability to work nights and weekends.
Must have a basic knowledge of computer games, be qualified in resolving basic technology and gaming issues.
Must also be familiar with standard software and hardware.