Escrow Officer - Florida

Orchard

5d

About The Position

Orchard is seeking an Escrow Officer to manage the closing process and provide customers with an exceptional experience. The role focuses on closing 1–4 family residential purchase transactions and handling high-stakes, time-sensitive deals with the support of a team. This is a full-time position reporting to the National Escrow Manager.

The Escrow Officer prepares settlement documents, obtains clear title, coordinates closings, oversees funds, audits files, and maintains compliance with company policies and applicable laws and regulations. The role collaborates with Customer Experience/Sales, Contract Operations, and Funding to troubleshoot and resolve title-process issues promptly and avoid delays.

Requirements

• At least 4 years of experience as an Escrow Officer.
• Exceptional verbal and written customer service skills to build positive internal and external relationships.
• Working knowledge of Florida state-level escrow rules and regulations.
• Ability to master complex processes and understand the role within a larger series of processes.
• Confidence working with Microsoft Suite, Google Suite, and specialty software such as Qualia.
• Team-player mentality and commitment to “Team Before Self.”
• Passion for innovation and comfort with change.
• Strong organizational skills and exceptional attention to detail.

Nice To Haves

• Bilingual English and Spanish verbal and written communication skills are preferred.

Responsibilities

• Prepare closing disclosures, escrow agreements, and other settlement documents according to lender and/or buyer and seller instructions.
• Communicate and collaborate with contacts in Customer Experience/Sales, Contract Operations, and Funding to troubleshoot and resolve title-process issues promptly and avoid delays.
• Obtain clear title by ordering title reports, resolving title defects, and satisfying existing liens and encumbrances against properties or principals.
• Audit files for accuracy, completion, and compliance to prevent potential claims.
• Coordinate closings through e-notary or mobile notary services.
• Provide correct lender closing instructions and oversee the receipt and proper disbursement of funds; ensure outstanding checks and escrowed funds are properly managed.
• Maintain compliance with Orchard Title policies and procedures, governing laws, regulations, regulatory agencies, and company standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed