Escrow Officer

First American•San Diego, CA
•$27 - $36

About The Position

First American is seeking an Escrow Officer in San Diego County to manage escrow transactions from opening through closing and disbursement. The role is the central point of coordination for buyers, sellers, agents, lenders, and attorneys, with responsibility for transaction outcomes, client experience, and maintaining and growing business relationships. The officer reviews instructions and documentation, orders and reviews title reports, resolves title issues, prepares and executes closing documents, leads closing appointments, and keeps parties informed. The position requires balancing speed, accuracy, client service, and risk management while using technology and workflow systems to manage multiple files in a high-performance environment. An established book of business and real estate community relationships are preferred.

Requirements

  • High school diploma or equivalent.
  • 3–5+ years of escrow experience with direct responsibility for transactions.
  • Valid licensing or certification as required by the state.
  • Strong knowledge of escrow and title processes, compliance, and closing procedures.
  • Ability to manage multiple transactions and deadlines in a fast-paced environment.
  • Excellent, clear, confident, and responsive communication skills across phone, in-person, and digital channels.
  • Strong client relationship skills and a service-first mindset.
  • High attention to detail and ability to maintain accuracy at speed.
  • Sound judgment and problem-solving ability in complex situations.
  • Comfort using technology and systems to manage workflow and improve efficiency.
  • Ability to balance client service, operational execution, and risk management.
  • Professional presence and ability to guide clients through the closing process.

Nice To Haves

  • An established book of business.
  • Established relationships within the real estate community.

Responsibilities

  • Manage escrow transactions end-to-end, from opening through closing and disbursement.
  • Serve as the primary liaison for buyers, sellers, agents, lenders, and attorneys.
  • Determine closing requirements by reviewing and clarifying instructions and documentation.
  • Order and review title reports and identify and resolve title defects, liens, and encumbrances.
  • Prepare, review, and execute closing documents accurately and efficiently.
  • Communicate proactively to keep all parties aligned and informed.
  • Lead closing appointments, explain documents, and support a smooth client experience.
  • Identify and resolve issues quickly to keep transactions on track.
  • Balance speed, accuracy, and risk management across multiple files.
  • Use systems and tools to manage workflow and improve efficiency.
  • Maintain and grow relationships with agents, lenders, and clients.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • PTO and paid sick leave
  • Employee stock purchase plan
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