Escrow Officer - experienced - Chillicothe, Ohio

Northwest Title•Chillicothe, OH

About The Position

The Escrow Officer/Transaction Manager is the primary point of contact for clients and is responsible for delivering an excellent client experience. The role manages a title order from beginning to end, coordinating with realtors, lenders, attorneys, buyers, sellers, members, and other parties to prepare for closing. Transaction Managers work with other departments to complete each file and are ultimately accountable for its successful outcome. The position resolves items on title insurance commitments before closing, including clearing title defects, obtaining documentary proof, and securing signatures needed to insure marketable title. It also prepares Closing Disclosures and/or Settlement Statements in compliance with the purchase contract, lender closing instructions, and federal and state requirements; performs closing and settlement functions according to company standards; and builds business relationships with realtors and lenders. This role does not include supervisory or management duties over other team members.

Requirements

  • At least one year of experience working in the real estate title industry or related experience in a law firm.
  • Proven organization and communication skills.
  • Experience coordinating communication across multiple channels and with multiple people.
  • Ability to multitask and work quickly while maintaining accuracy.
  • Ability to communicate professionally via email, phone, video, and in person, including proper grammar and spelling.

Nice To Haves

  • At least one year of experience in a similar role at a real estate title company.

Responsibilities

  • Serve as the first and primary point of contact with clients and provide professional service.
  • Coordinate communication with realtors, lenders, attorneys, buyers, sellers, members, and other parties to prepare for closing.
  • Manage title files from beginning to end and ensure they are accurately closed and disbursed by the deadline.
  • Resolve all items on title insurance commitments before closing, including clearing title defects and obtaining documentary proof or required signatures.
  • Prepare Closing Disclosures and/or Settlement Statements in compliance with purchase contracts, lender closing instructions, and federal and state requirements.
  • Perform closing and settlement functions according to company standards.
  • Work with other departments to ensure files close successfully.
  • Create and maintain business relationships with realtors and lenders.

Benefits

  • Paid time off begins accruing on the first day.
  • 10 paid holidays annually.
  • Medical insurance, including telehealth.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with employer match.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
  • Company-paid life insurance.
  • Bereavement policy, including pet bereavement.
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