Escrow Officer - experienced - Chillicothe, Ohio

Northwest Title•Chillicothe, OH

About The Position

The Escrow Officer/Transaction Manager serves as the primary point of contact for clients and is responsible for providing an excellent client experience throughout a real estate transaction. The role manages a title order from beginning to end, coordinating with realtors, lenders, attorneys, buyers, sellers, members, and internal departments to prepare for and complete closing. Transaction Managers are responsible for accurately closing and disbursing files by the applicable deadline and for the overall successful outcome of each file. This position does not include supervisory or management duties over other team members. The role resolves items on title insurance commitments before closing, including clearing title defects and obtaining documentary proof or signatures needed to insure marketable title. It prepares Closing Disclosures and/or Settlement Statements in compliance with purchase contracts, lender closing instructions, and federal and state requirements, and performs closing and settlement functions according to company standards. The role also develops and maintains business relationships with realtors and lenders.

Requirements

  • At least one year of experience working in the real estate title industry or related experience in a law firm.
  • Proven organization and communication skills.
  • Experience coordinating communication across multiple channels and people.
  • Ability to multitask and work quickly while maintaining accuracy.
  • Ability to communicate effectively by email, phone, video, and in person, including proper grammar and spelling.

Nice To Haves

  • A minimum of one year of experience in a similar role at a real estate title company.

Responsibilities

  • Serve as the primary point of contact for clients and provide a professional, excellent client experience.
  • Coordinate communication with realtors, lenders, attorneys, buyers, sellers, members, and other parties to prepare for closing.
  • Manage title files from beginning to end and work with other departments to complete each file.
  • Resolve all items on title insurance commitments before closing by clearing title defects and obtaining documentary proof or necessary signatures.
  • Prepare Closing Disclosures and/or Settlement Statements in compliance with purchase contracts, lender closing instructions, and federal and state requirements.
  • Perform closing and settlement functions according to company standards.
  • Close and disburse files accurately and by deadlines.
  • Create or maintain business relationships with realtors and lenders.

Benefits

  • Paid time off begins accruing on the first day.
  • 10 paid holidays annually.
  • Medical insurance, including telehealth.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with employer match.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
  • Company-paid life insurance.
  • Bereavement policy, including pet bereavement.
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