Escrow Officer

D.R. Horton•Fort Wayne, IN

40d

About The Position

D.R. Horton, Inc. is seeking an Escrow Officer for its Financial Service Title—Escrow Department. The role is responsible for the timely completion of real estate closings (escrow) as directed by the Branch Manager. The Escrow Officer completes routine residential resale, refinance, and builder escrow transactions; prepares escrow instructions and amendments; manages escrow funds, disbursements, and account balancing; conducts customer closings; and performs general office functions. The role also solicits escrow and title business, builds relationships in the community to promote the company and develop future business, and trains Escrow Technicians and Assistant Escrow Officers. The position directly supervises employees in the Escrow Department and carries out supervisory responsibilities in accordance with company policies and applicable laws. These responsibilities include interviewing, hiring, training, assigning and directing work, evaluating performance, rewarding and disciplining employees, and addressing complaints and problems. The Escrow Officer also assists Senior Escrow Officers as directed and performs other duties as requested by the supervisor.

Requirements

Bachelor's degree from a four-year college or university, or four to six years of related experience and/or training, or an equivalent combination of education and experience.
Notary.
Knowledge of proper telephone etiquette.
Knowledge of basic accounting and bookkeeping procedures.
Knowledge of basic real estate, escrow, and title terminology.
Knowledge of English grammar, spelling, and punctuation.
Knowledge of the Century Title automation system, including keyboard proficiency.
Ability to organize and prioritize tasks.
Ability to read, understand, and carry out verbal and written instructions.
Ability to recognize and solve problems independently, and ask for assistance when unable to proceed.
Ability to operate office equipment.
Ability to be flexible and move from task to task.

Responsibilities

Perform all tasks and functions of the Escrow Receptionist, Escrow Technician, and Assistant Escrow Officer.
Complete routine residential resale, refinance, and builder escrow transactions.
Prepare escrow instructions and amendments, when applicable.
Deposit escrow funds, prepare disbursements, and balance escrow-related accounts.
Perform general office functions as necessary.
Train Escrow Technicians and Assistant Escrow Officers.
Solicit escrow and title business from Realtors, lenders, builders, sellers, and buyers.
Establish and maintain relationships through social, professional, civic, and community groups to promote company goodwill and develop future business.
Conduct closings with customers.
Assist Senior Escrow Officers as necessary and as directed.
Perform other duties as required or requested by the supervisor.
Obtain and maintain escrow and/or title business while adhering to company policies and government regulations.
Directly supervise employees in the Escrow Department, including interviewing, hiring, training, planning and assigning work, directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.