Escrow Assistant - Westlake Village, CA

Anywhere•Westlake Village, CA

3d•Onsite

About The Position

The Escrow Assistant is the glue that holds real estate transactions together and makes them happen. This role supports the closing representative and works with agents, buyers, sellers, lawyers, lenders, surveyors, and others. The assistant collects, organizes, and processes all necessary documentation to ensure the closing gets completed on time and with a minimum of stress. Details matter, and the assistant ensures documents are filed and checks are written after closing. They are responsible for identifying and fixing incomplete paperwork or incorrect details. Agents and their clients appreciate the friendliness and expertise of the Escrow Assistant, who is depended upon to deliver results.

Requirements

High school diploma or equivalent.
One to four years of escrow processing experience (based on the team this position will support).
Proficiency with Microsoft Office suite.
Strong written and verbal skills to clearly keep agents, buyers, sellers and all other parties up to date with the process and work with them to resolve issues.
Patience, able to handle pressing needs in a calm, friendly, and empathetic way.
Organizational skills, attention to detail, and ability to assemble complete, error-free packages.
Ability to identify and pursue solutions for missing, incorrect, or incomplete items.
Ability to multitask in a fast-paced environment, processing a large number of contracts simultaneously under deadline pressure.
Professional demeanor, creating a positive image for the company.

Nice To Haves

Real estate industry experience in the areas of title, escrow, real estate or property management.
Knowledge of front- and back-end processing procedures.

Responsibilities

Providing outstanding assistance to the closing representative, so that sales go smoothly and we retain their business through white glove service.
Preparing loan documents for signing, including vesting amendments when applicable, present loan documents and other records for signing and returning loan documents to lender after signing and following up on funding conditions.
Reviewing the real estate purchase contract, making sure it is complete and requesting any missing information; performing a preliminary audit and determining or obtaining any necessary items to clear a title; preparing estimated closing statements for officer to review.
Maintaining the files, recording the appropriate documentation, and sending checks once the closing is complete and transmit documents to the lender.
Establishing and maintaining relationships with industry players that encourage them to choose us their first choice for escrow processing.