Escrow Assistant

First American•San Ramon, CA

23h•$22 - $30•Onsite

About The Position

First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. The Escrow Assistant is typically found in a branch/office setting providing support to the Escrow department by assisting with customer service and administrative duties related to escrow closings, primarily for residential transactions. This role performs a wide range of administrative duties to gather information and assist in the escrow process, works on problems of moderately complex scope, and follows department processes while recommending improvements.

Requirements

2+ years experience in an escrow related experience
High School diploma or equivalent
Customer service skills
Problem solving skills
Strong organizational skills
Knowledge of MS Office suite
Excellent verbal/written communication skills
Strong detail orientation
Knowledge of company and/or client operating systems

Responsibilities

Perform a wide range of administrative duties to gather information and assist in the escrow process
Open orders
Input closing statement information
Prepare documents for closing
Handle the complete disbursement and follow up of all escrow transactions
Communicate requirements and other information to clients
Interpret various agreements as they relate to closing
Troubleshoot as needed and recommend suggestions for continuous improvements to overall operations