Escort Support Personnel Assistant

Chenega Corp • Fort Worth, TX

3d • Onsite

About The Position

The Escort Support Personnel Assistant provides escort support and superior customer service to visitors and guests in support of the Office of Military Commission’s mission at NAS Ft. Worth, Texas. The position supports the CCTV viewing room by preparing the room before court proceedings, coordinating visitor credentialing with installation security offices, and helping maintain site security and compliance with viewing-room rules.

The assistant works on an on-call basis, one Monday-through-Friday week at a time, generally from 0700 to approximately 1600. The role may require working beyond normal duty hours when court proceedings run late, and nights, weekends, or holidays if requested. Travel may be required up to 10%.

Requirements

• High school diploma or GED equivalent.
• At least 1 year of relevant work experience.
• Valid U.S. driver’s license.
• Successfully pass background and drug screening.
• Available to work on-call one Monday-through-Friday week at a time, from 0700 to approximately 1600.
• Working knowledge of a variety of computer software applications, including Microsoft Office Suite.
• Ability to attend customer in-person meetings and conferences as requested.
• Effective oral and written communication skills.
• High level of integrity and accountability.
• Strong problem-solving skills.
• Ability to multitask in a high-stress, performance-based environment.
• Ability to establish priorities and meet established deadlines.
• Ability to work nights, weekends, and holidays if requested.
• Ability to travel up to 10% as required.

Nice To Haves

• NACI with background check or Secret clearance.
• Ability to obtain a Secret clearance if requested.

Responsibilities

• Arrive at the CCTV site at least one hour before court proceedings to open the room, set up signage, and ensure the room is clean and ready for use.
• Coordinate with installation security offices to credential victims and family members by validating their credentials before they enter the CCTV viewing room.
• Conduct site security services, such as operating a magnetometer or using a magnetic wand on attendees before they enter the CCTV viewing room.
• Ensure attendees obey posted rules and do not attempt to download courtroom audio, video, or audio-video feeds; ensure compliance with restrictions on recording the CCTV signal.
• Report rule infractions to the designated government representative and contact installation security if a viewer is unruly.
• Coordinate with the designated government representative and installation staff if court proceedings extend beyond normal duty hours.
• Complete annual company and customer training requirements according to established policies and procedures.
• Record labor hours daily in an online corporate system.
• Perform other duties as assigned.

Benefits

• Professional development opportunities, including on-the-job learning, hands-on experience, and formal development programs.
• Well-being programs and flexibility to make daily choices that support health and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED