Escort Support Personnel Assistant

Chenega Corporation•Fort Worth, TX

22h•Onsite

About The Position

The Escort Support Personnel Assistant provides escort support and superior customer service to visitors and guests in support of the Office of Military Commission’s mission at NAS Ft. Worth, Texas. The role supports CCTV viewing room operations by preparing the room before court proceedings, coordinating visitor credentialing and security screening, ensuring attendees follow rules restricting recording or downloading courtroom feeds, and reporting infractions. The assistant also coordinates with government and installation personnel when proceedings extend beyond normal duty hours, completes required training, and records labor hours daily.

Requirements

High school diploma or GED equivalent.
At least 1 year of relevant work experience.
Valid U.S. driver’s license.
Successfully pass background and drug screening.
Be available for on-call work one week (Monday through Friday) at a time, from 0700 to approximately 1600.
Working knowledge of a variety of computer software applications, including Microsoft Office Suite.
Ability to attend customer in-person meetings and conferences as requested.
Effective oral and written communication skills.
High level of integrity and accountability.
Strong problem-solving skills.
Ability to multitask in a high-stress, performance-based environment.
Ability to establish priorities and meet deadlines.
Ability to work nights, weekends, and holidays if requested.
Ability to travel up to 10% as required.

Nice To Haves

NACI with background check or Secret clearance.
Ability to obtain a Secret clearance if requested.

Responsibilities

Arrive at the CCTV site at least one hour before court proceedings to open the room, set up signage, and ensure it is clean and ready for use.
Coordinate with installation security offices to credential victims and family members by validating their credentials before they enter the CCTV viewing room.
Conduct security services, such as manning a magnetometer or using a magnetic wand, before attendees enter the CCTV viewing room.
Ensure attendees obey posted rules and do not attempt to download audio, video, or audio-video feeds from the courtroom; enforce restrictions on recording the CCTV signal.
Report infractions to the designated government representative and contact installation security if a viewer is unruly.
Coordinate with the designated government representative and installation staff if court proceedings run beyond normal duty hours.
Complete annual company and customer training requirements according to established policies and procedures.
Record labor hours daily in an online corporate system.
Perform other duties as assigned.