Escort Support Personnel Assistant

Chenega Analytic Business Solutions, LLC • Fort Worth, TX

21h • Onsite

About The Position

The Escort Support Personnel Assistant provides escort support and superior customer service to visitors and guests in support of the Office of Military Commission’s mission at NAS Ft. Worth, Texas. The role supports CCTV viewing-room operations, including preparing the room, coordinating visitor credentialing with installation security, maintaining security and enforcing viewing-room rules, and coordinating with government and installation representatives.

Requirements

• High school diploma or GED equivalent.
• At least 1 year of relevant work experience.
• Valid U.S. driver’s license.
• Successfully pass background and drug screening.
• Be available for on-call work one week at a time, Monday through Friday, approximately 0700 to 1600.
• Working knowledge of a variety of computer software applications, including Microsoft Office Suite.
• Ability to attend customer in-person meetings and conferences as requested.
• Ability to communicate effectively with others orally and in writing.
• High level of integrity and accountability.
• Strong problem-solving skills.
• Ability to multitask in a high-stress, performance-based environment.
• Ability to establish priorities and meet deadlines.
• Ability to work nights, weekends, and holidays if requested.
• Ability to travel up to 10% as required.

Nice To Haves

• NACI with background check or Secret clearance.
• Ability to obtain a Secret clearance if requested.

Responsibilities

• Arrive at the CCTV site at least one hour before court proceedings to open the room, set up signage, and ensure the room is clean and ready for use.
• Coordinate with installation security offices to credential victims and family members by validating credentials before they enter the CCTV viewing room.
• Conduct security services, such as manning a magnetometer or using a magnetic wand, before attendees enter the CCTV viewing room.
• Ensure attendees obey posted rules and do not attempt to download courtroom audio or video feeds; enforce restrictions on recording the CCTV signal.
• Report rule infractions to the designated government representative and contact installation security if a viewer is unruly.
• Coordinate with the designated government representative and installation staff if court proceedings extend beyond normal duty hours.
• Complete annual company and customer training according to established policies and procedures.
• Record labor hours daily in an online corporate system.
• Perform other duties as assigned.

Benefits

• A broad range of benefits.
• Well-being programs.
• Professional development opportunities, including on-the-job learning experiences and formal development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED