ERP Test Planning Analyst

City of Philadelphia • Philadelphia, PA

18d • $90,000

About The Position

The ERP Test Planning Analyst supports testing activities for the City of Philadelphia’s OPAL ERP and Data Warehouse/Business Intelligence project, a citywide effort to modernize financial, grants, procurement, and supply chain processes. The project will replace existing systems including FAMIS, ADPICS, ACIS, and PHLContracts. This permanent exempt position will transition to ongoing maintenance and support after project completion.

The analyst will help refine project requirements, collaborate with implementation consultants on system design, conduct initial user acceptance testing, train City personnel, support integrations with other City applications, and assist with phased software launches. After deployment, the team will assess performance and implement enhancements. Because the ERP is a SaaS platform, the analyst will provide ongoing support, testing, and training for new functionality released every 3 to 6 months.

The position focuses on financial and grants testing, as well as procurement and supply chain testing. The successful candidate must become a City of Philadelphia resident within six months of hire.

Requirements

• Bachelor’s or master’s degree in information systems, computer engineering, or a related field, or equivalent experience.
• Technical expertise with data reporting tools and programming languages such as SQL, R, or Python.
• 3–5 years of experience with ERP systems, third-party applications, and related integrations.
• Experience supporting development of system, integration, user acceptance, and dress rehearsal scripts.
• Knowledge of software testing tools, processes, and methodologies.
• Ability to detect and correct flawed process steps.
• Knowledge of current-state workflows and how those processes will work in the new environment.
• Knowledge of the Systems Development Life Cycle (SDLC).
• Strong problem-solving and analytical skills.
• Some experience formulating system, integration, user acceptance, and dress rehearsal test-script scenarios.
• Must become a City of Philadelphia resident within six months of hire.
• Applications must include a resume and cover letter; applications without a cover letter will not be considered.

Nice To Haves

• Experience implementing ERP and/or DW/BI solutions is strongly preferred.

Responsibilities

• Develop and support detailed test plans and strategies.
• Coordinate with development teams to ensure thorough testing of modules and applications.
• Work with functional and OIT counterparts to develop testing workflows for system, integration, user acceptance, and deployment-readiness phases.
• Identify, log, and track defects.
• Debug and resolve software issues.
• Oversee quality assurance efforts.
• Ensure defined standards and processes for software or product testing.
• Provide feedback and recommendations on software usability and functionality.
• Participate in design reviews and provide input on requirements, product design, and potential problems.
• Train the team in software testing best practices.
• Ensure compliance with general programming best practices, accepted web standards, and standards set by upstream sources.
• Provide guidance and support to team members.
• Analyze and refine project requirements and collaborate with implementation consultants on system design.
• Conduct initial user acceptance testing and train City personnel.
• Support system integrations with other City applications and assist with phased software launches.
• Support post-deployment optimization, maintenance, and testing and training for SaaS functionality released every 3 to 6 months.

Benefits

• Public Service Loan Forgiveness Program qualified employer.
• Tuition discount program of 25% for City employees, and sometimes spouses and dependents, through area colleges and universities.
• Comprehensive health coverage for employees and eligible dependents.
• Wellness program with eligibility for a discounted medical plan.
• Paid vacation, sick leave, and holidays.
• Generous retirement savings options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level