ERP Systems Analyst 2

Choctaw Nation of Oklahoma•Durant, OK

2d•Hybrid

About The Position

The ERP Systems Analyst II assists with the implementation, support, and maintenance of the organization’s ERP system. The work includes analysis, design, modification, testing, and deployment across Accounts Payable, Fixed Assets, Project Accounting, Expense Management, Accounts Receivable, General Ledger, and Procurement. The position reports to the System Support Manager. This full-time hybrid position has a Monday–Friday schedule from 8:00 AM to 4:30 PM, with a 40/60 onsite/remote arrangement. Weekly Earned Wage Access is available as an option.

Requirements

Associate’s degree in a technical or business field, or an equivalent combination of education, work experience, and certifications; alternatively, two years of related experience.
At least three years of experience providing application support for customer issues or hands-on experience with ERP systems.
Ability to build relationships and network with individuals at all levels.
Ability to manage team goals and needs.

Responsibilities

Help create and maintain system documentation, including functional and technical requirements, interface guides, configuration workbooks, and test scripts; organize and categorize information.
Provide regular updates to department leadership and users.
Assist with needs analysis and organizational readiness assessments, and help align ERP functionality with strategic goals.
Help develop design proposals and cost-benefit analyses for potential projects.
Assist with testing and validating changes to existing programs and new programs before production release.
Build relationships with partners and third-party vendors through verbal and written communication.
Provide organization-wide customer service, focusing on system availability, performance, security, and established service-level metrics; help define ERP processes and configurations.
Track internal and Oracle service tickets, resolve user issues and requests, and conduct problem management, including root-cause analysis of configuration and process problems.
Participate in the review, validation, and testing of quarterly ERP updates and emergency patches, assessing their impact on training, interfaces, processes, and reports.
Develop, test, and roll out basic solutions, bug fixes, and minor system enhancements.
Perform other tasks as assigned.