Senior ERP Systems Analyst

Kinder's•Walnut Creek, CA

1d•Hybrid

About The Position

The Senior ERP Systems Analyst will help Kinder’s strengthen and scale the enterprise systems that support its growing business. Reporting to the Director of Enterprise Applications, the role bridges business teams and technology, translating operational needs into practical, reliable, and scalable ERP solutions. It has hands-on responsibility across the systems lifecycle, from requirements gathering and solution design through testing, deployment, user adoption, and ongoing support. The analyst will partner with Finance, Accounting, Supply Chain, Operations, Procurement, Sales Operations, and other teams to improve processes, strengthen data integrity, and increase the value of Kinder’s ERP platform. The role is based in Kinder’s Walnut Creek, California office, with four days in the office each week. Travel to customers and Kinder’s operating partners may be required as business needs dictate. The expected starting base salary is $115,000–$125,000 per year. Individual pay may vary based on location, education, experience, qualifications, skills, and business needs. Benefits may include paid time off, 401(k), bonus or incentive eligibility, equity grants, competitive health benefits, and family-friendly benefits including parental leave; eligibility varies. The company also describes flexibility to work outside the office when needed to support work-life balance and personal commitments.

Requirements

Bachelor’s degree in information systems, computer science, business, finance, supply chain, or a related field, or equivalent relevant experience.
Five or more years of progressive experience supporting, implementing, or optimizing enterprise ERP systems.
Strong functional understanding of at least two core business areas, such as finance and accounting, procurement, inventory, manufacturing, supply chain planning, warehouse management, or order management.
Hands-on experience with SAP S/4HANA.
Experience gathering requirements, mapping business processes, performing fit-gap analysis, and producing functional specifications.
Experience supporting system configuration, integrations, data conversion, testing, deployment, and production support.
Strong analytical and problem-solving skills, including identifying root causes across systems, data, and business processes.
Ability to reconcile and validate complex data while maintaining close attention to detail and control requirements.
Experience leading user acceptance testing and coordinating stakeholders through system and process changes.
Strong written and verbal communication skills, including the ability to explain technical concepts in clear business language.
Ability to work independently, manage competing priorities, and make progress while requirements or processes are evolving.

Nice To Haves

Experience in consumer-packaged goods, food, manufacturing, retail, or another inventory-intensive industry is strongly preferred.
Familiarity with reporting and analytics tools such as Power BI, Tableau, or comparable platforms.
Experience working with system integrators, consultants, and application vendors.

Responsibilities

Develop a strong understanding of Kinder’s business processes, priorities, and system landscape.
Partner with business stakeholders to identify pain points, clarify requirements, and design solutions that improve efficiency, visibility, accuracy, and control.
Facilitate discovery sessions and translate business needs into functional requirements, process flows, user stories, and solution specifications.
Evaluate requests against enterprise priorities, system capabilities, and long-term architecture, and recommend practical, scalable approaches.
Advise business teams on system options, tradeoffs, dependencies, and risks.
Support processes including procure-to-pay, order-to-cash, inventory, product costing, manufacturing, supply planning, warehouse operations, and record-to-report.
Configure, maintain, and improve ERP functionality in partnership with internal technology teams and external implementation partners.
Analyze system issues, identify root causes, and coordinate resolution of functional, data, integration, and process-related problems.
Manage enhancements from intake and prioritization through design, testing, deployment, documentation, and post-launch support.
Monitor recurring support issues and implement durable solutions that reduce manual work and improve user experience.
Assist with ERP upgrades, releases, integrations, and implementation initiatives.
Maintain system controls, role design, workflows, and approval structures with Information Security, Finance, and process owners.
Coordinate with vendors and consultants to ensure deliverables meet requirements and quality expectations.
Develop test strategies, test scripts, and expected results for system changes, integrations, upgrades, and new functionality.
Lead or coordinate system integration testing and user acceptance testing, and track defects through resolution.
Partner with business owners to improve the accuracy, completeness, and consistency of ERP master and transactional data.
Support data conversion, reconciliation, validation, and cutover activities when new capabilities are introduced.
Create and maintain process maps, configuration records, functional specifications, support procedures, and user documentation.
Help establish repeatable standards for ERP governance, change control, documentation, and release management.
Lead ERP workstreams and smaller system initiatives, managing scope, milestones, risks, dependencies, and stakeholder communication.
Participate in cross-functional projects involving changes to enterprise applications, integrations, reporting, or business processes.
Communicate project status, decisions, risks, and recommended actions to technical and nontechnical audiences.
Develop training materials and deliver training for business users and process owners.
Support change management and adoption activities so new functionality produces measurable business value.
Balance immediate business needs with solutions that can support Kinder’s continued growth.