ERP System and Security Analyst

City of Philadelphia•Philadelphia, PA

8d•$80,000 - $90,000•Onsite

About The Position

The Office of Innovation & Technology (OIT) is seeking an Enterprise Resource Planning (ERP) System Admin and Security Analyst. This role is responsible for the day-to-day oversight and administration of system and security configuration for the ERP system and associated 3rd party applications. This is a permanent exempt position that will transition to maintenance and support after the project implementation is complete. The City of Philadelphia is undertaking a major project to modernize core financial, grants, procurement, and supply chain business processes by replacing existing systems with a new ERP solution. This project aims to reduce transaction processing time, improve access to information for reporting and analysis, and simplify onboarding for new employees in these functions.

Requirements

Completion of a Bachelor's or Master's degree in information systems, computer engineering, or a related field or equivalent experience.
2 – 5 years of experience with ERP systems (Workday), workflows and system security.
Strong computing background in support/troubleshooting.
Ability to keep data confidential.
Strong problem solving and analytic skillsets.
Strong verbal and written communication skills with ability to create user and project security documentation and procedures, clearly and concisely.
Ability to work well with individuals at all levels within and outside the organization.
Ability to work well under pressure and multi-task in a fast-paced organization.
Hands on experience with ERP/BI development and integration technologies.
Experience documenting business processes, writing functional specifications, creating test scripts, researching testing issues and documenting user procedures.
Must be a city of Philadelphia resident within six months of hire.

Nice To Haves

Experience with implementing ERP and/or DW/BI solutions strongly preferred.

Responsibilities

Support the ERP platforms environment and security configuration during implementation.
Support associated applications such as directory services and auditing tools.
Maintain technical documentation of software, system, and security configurations.
Collaborate with internal teams to understand and troubleshoot business processes.
Work with OPAL project team members to identify, define, optimize & document Cloud and Systems Administration workflows.
Monitor modification of and use of cloud resources.
Document the sequence and timeframes for executing upgrade activities.
Assist in testing and training exercises as needed.
Support ERP technical issues for ERP project members and enterprise-wide employees post-implementation.
Support ERP security access configuration for ERP project members and enterprise-wide employees post-implementation.
Research and resolve production support break-fix and enhancements requests.
Monitor ERP system and user configurations to comply with best practice protocols.
Maintain ERP Systems Administration process optimization & common issues documentation.
Participate in regression testing efforts.