ERP Solution Analyst

Barry-Wehmiller • Baltimore, MD

2d • Remote

About The Position

The ERP Solution Analyst maintains the current ERP application and assists with rolling out new ERP solutions to business locations globally. As part of the ERP Team, the role works closely with platform business process owners and subject matter experts to support user adoption and clarify business processes. The analyst ensures systems meet business needs, supports changes for evolving requirements, and drives continuous improvement. This is an intermediate role with coaching and mentorship to support growth within the organization and ERP field. Moderate domestic travel for planning, testing, and go-live workshops is required, up to 30%.

The analyst serves as the primary IT product owner and subject matter expert for ERP applications within supply chain processes, and leads functional workstreams for implementation, rollout, and improvement projects. The role engages business stakeholders and implementation partners, analyzes and documents requirements, oversees operational support, and helps deliver ERP solutions that achieve business adoption and outcomes. It also includes training business teams, supporting data migration and cleansing, and assisting with legacy ERP and application support.

Requirements

• Bachelor of Science or Bachelor of Arts degree in Business Administration, Management, Project Management, Computer Science, Engineering, or a related field.
• Strong background in Dynamics 365 F&O / AX.
• At least 5 years of experience or 1–2 enterprise-level ERP implementations, including project initiation and scoping, implementation, and stabilization in a multinational company.
• Strong understanding of sales order, purchase order, work order, project order, and planning processes.
• Direct experience leveraging and integrating enterprise systems, including CRM, CPQ, ERP, and Business Intelligence.
• Expert understanding of PMBOK or Agile methods and collecting requirements from user groups.
• Broad business operations experience or familiarity, with a track record of successful change management.
• Experience delivering excellent user support within a matrix structure.
• Experience in systems governance and change control.
• Experience estimating project costs and leading projects.
• Excellent coordination and project management skills, including oversight of multiple concurrent projects and changes.
• Ability to collaborate and engage with IT leadership, business customers, and external third parties.
• Excellent verbal and written communication skills, including explaining technical concepts to non-technical audiences.
• Well-developed analytical, strategic planning, and problem-solving skills.
• Ability to influence, prioritize, and set expectations to work toward common goals.
• Collaborative, cross-functional team player willing to take hands-on responsibility and drive initiatives.
• Ability to work independently.

Nice To Haves

• Knowledge of Axtension, Bluestar, Microsoft Azure, MicroStrategy, or Power BI.
• Work experience in a discrete manufacturing company with Engineering to Order and project manufacturing business processes.

Responsibilities

• Serve as the primary point of contact for stakeholders—including business teams, implementation partners, executives, and other IT departments—regarding the ERP landscape and related technologies.
• Monitor application performance, gather stakeholder feedback, and use data-driven insights to prioritize improvements.
• Communicate project status, request backlogs, and support metrics to business stakeholders.
• Ensure implemented applications serve their intended purpose and deliver business adoption and outcomes.
• Act as the primary IT product owner and subject matter expert for ERP applications within supply chain processes.
• Lead functional workstreams for ERP implementation, rollout, and improvement projects.
• Document business requirements and translate them into functional specifications.
• Analyze existing processes and identify opportunities for improvement and automation.
• Support data cleansing and migration with business owners and the IT technical team.
• Oversee operational support and ensure service performance meets or exceeds established goals and SLAs.
• Work with and escalate issues to Enterprise teams to support high-quality handling of tier 1 and tier 2 issues.
• Lead solution analysis and implementation through functionality roadmaps.
• Demonstrate ERP supply chain sales, inventory, and operations solutions to drive adoption.
• Educate and train business teams on application features and functionality as needed.
• Lead design sessions when required to prototype systems and improve business processes, operations, and information flow.
• Stay current on vendor application roadmaps, releases, and industry best practices, and apply that knowledge to business solutions.
• Assist with ongoing support of legacy ERP systems and applications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level