ERP Analyst

Gardner White Furniture•Bloomfield Hills, MI
•Hybrid

About The Position

The ERP Analyst supports the implementation, configuration, and ongoing optimization of SAP ERP solutions, with a focus on SAP Public Cloud and SAP S/4HANA. The role involves translating business needs into effective SAP solutions, improving business processes, and supporting system enhancements, particularly in retail environments. The analyst works with business stakeholders, IT, business users, and external vendors to gather requirements, configure and test solutions, support deployment and post-go-live operations, troubleshoot issues, and maintain system and process documentation. The position is primarily office-based, with occasional visits to warehouse or retail locations. It is full-time and on-site, with hybrid work possible as business needs allow. Scheduling flexibility may be needed for peak sales periods or special projects.

Requirements

  • High School Diploma or General Education Degree (GED).
  • Bachelor’s degree in information systems, Computer Science, Business Administration, or a related field, or equivalent work experience.
  • At least one full-cycle SAP Public Cloud implementation experience.
  • Hands-on experience in at least two of the following SAP modules: FICO (Finance and Controlling), Procure to Pay (P2P), Sales and Distribution (SD), Warehouse Management (WM), Integrated Business Planning (IBP), or SAP Customer Checkout.
  • Strong understanding of business processes and best practices within SAP ERP environments.
  • Excellent problem-solving, analytical, and communication skills.
  • Ability to work collaboratively with cross-functional teams and manage multiple priorities.
  • Strong attention to detail.

Nice To Haves

  • Experience with retail business systems and processes.
  • Experience with Point of Sale (POS) systems integration or support.
  • SAP certification in one or more relevant modules.
  • Experience with data migration, integration technologies, or SAP BTP.

Responsibilities

  • Support end-to-end implementation of SAP Public Cloud solutions, including requirements gathering, configuration, testing, deployment, and post-go-live support.
  • Collaborate with business stakeholders to analyze current processes and identify improvement opportunities using SAP best practices.
  • Configure and customize SAP modules to meet business requirements and ensure integration across functional areas.
  • Provide ongoing support, troubleshooting, and optimization for SAP ERP systems, ensuring data integrity and system performance.
  • Develop and deliver user training and documentation to support effective adoption of SAP solutions.
  • Participate in cross-functional projects and coordinate with IT, business users, and external vendors as needed.
  • Maintain documentation of system configurations, customizations, and business processes.
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